No.7518, Shanghai South Road, Xinchang Town, Pudong New Area, Shanghai, ChinaView Hotel Details
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Qiuzhu Hotel Guest Reviews
4.7/5
Outstanding
2851 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2851)
Positive reviews(2832)
Reviews with photos/video(900)
Friendly front desk staff(575)
Delicious breakfast(522)
Offers pick-up/drop-offs(298)
Well designed(260)
Well decorated(226)
Close to airport(42)
Has play area for children(38)
Excellent afternoon tea(35)
Negative reviews(19)
Guest User
Elegant Family Room
Stayed in Aug 2024
Solo travellers
7 review
3.0/5
Posted on Sep 19, 2024
Infact the hotel is beautiful, the services on providing free shuttle bus to Disneyland & Pudong Airport is wonderful, the hotel is lack of staff, and might also lack of customer too. So I cant feels like 5 star international hospitality services. The stupid renovation worker they start to knock the wall on around 8am, the soundproofing is really bad. So anyway, overall still can accept with the price that I paid for.
Response from Property: Dear guests, thank you for choosing our hotel. We sincerely apologize for the problems during your stay and thank you for your valuable suggestions. In the later stage, we will strengthen the service process of the staff and try our best to complete the construction without guests in the room. We are very sorry for not allowing you to have a better experience. Wish you a happy life!
Guest User
Elegant Family Room
Stayed in Jan 2025
Business travellers
4 review
3.5/5
Posted on Feb 21, 2025
Decent business hotel which served my purpose for just a night’s stay for business trip. Slightly away from central Shanghai - close to one hour by car from the bund.
Response from Property: 哇哦,謝謝小主對我們的讚美。能為每一位入住的客人提供舒適、優越的環境和服務是我們所有小竹們的職責。我們致力為您提供親切周到的入住體驗,營造家外之家的温馨。感覺讓您心滿意足的享受旅行。我們會一如既往用親切的笑容歡迎您的再次到來,等您喲!
Guest User
Tongmeng Family Room
Stayed in Nov 2024
Family
1 review
2.5/5
Posted on Jan 1, 2025
The hotel does not seem well-maintained and the buffet selection is limited. It is not foreigner-friendly, as the staff have limited proficiency in English.
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. We sincerely apologize for any problems caused during your stay. The buffet restaurant hotel will strengthen and improve, and regularly change the variety to meet the needs of guests. The hotel will also regularly train the staff's English level. We are very sorry for the inconvenience caused to you. The hotel sincerely apologizes to you again and looks forward to your satisfaction next visit.
Denis & Karyn Home
Elegant Queen Room
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 14, 2024
I recently stayed at this hotel with my mother and pregnant wife, and I can confidently say that I will definitely revisit. The service was outstanding, and I want to extend a special thanks to Leo for his exceptional help and top-notch service.
The environment was clean, cozy, and inviting, making us feel right at home. The breakfast offered a fantastic variety, ensuring there was something for everyone. A lovely bonus was the complimentary late-night hot dessert, which was a delightful treat after a long day at Disney—perfect for warming up during the chilly evenings.
The hotel’s location is ideal, with Disneyland nearby and Xinchang Ancient Town just a short distance away. Xinchang is a great spot for indulging in local snacks and treats. Additionally, there are a few restaurants within walking distance, along with a FamilyMart and local markets for your convenience. The free laundry service was another thoughtful touch, making our stay even more comfortable.
Overall, a wonderful experience, and I can’t wait to return!
Response from Property: Thank you very much for your stay and comments! Xiaozhu is sorry for not giving you a perfect experience. We will strengthen the improvement of the hotel's software and hardware facilities and service quality. We regularly and quantitatively maintain and update the room environment, equipment and public area facilities to make your stay more comfortable and tidy. I hope you will have a brand-new feeling next time! I am eager to come and experience again!
Raymend
Elegant Family Room
Stayed in Oct 2023
Family
97 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Luxurious place good price great service and provided airport shuttle free of charge. Nice automatic toilet and overall satisifed. Cons. Air conditioning very weak and bathroom sewer smells like dank piss sometimes.
Response from Property: Dear guest, hello! The hotel has been open for less than two years, and the facilities are in a temporary fixed state. At present, we are also absorbing valuable suggestions from each guest to continuously improve and add hardware facilities and equipment in the additional facilities plan. At present, the hotel has prepared and implemented some changes. At the same time, thank you very much for your valuable opinions. We will work hard to innovate and hope to give you a perfect experience with a full five points next time. I wish you a happy life and everything goes well~
BBNN
Executive Family Room
Stayed in Mar 2024
Family
14 review
5.0/5
Outstanding
Posted on Apr 20, 2024
First of all, Mr.Wang Shi Xiong provided us the best service for this stay.The hotel is new and modern. In my opinion Qiuzhu especially suitable for staying when visiting Disneyland. The hotel staff are very attentive and patient. Since most are family with children stays, there is the sound of children running around all the time.
Response from Property: Dear guests,thank you very much for your recongnition and sharing.The hotel opened in 2020.It has always been adhering to providing guests with a stay-at-home experience .I look forward to your next visit.I wish you a happy life.
Bob Frax
Executive Queen Room
Stayed in Aug 2024
Business travellers
20 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Verry nice hotel
Response from Property: 您好!感謝您對湫竹酒店的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在心裡難以離開,湫竹酒店是您在上海地方最美、最温暖的家,您也記得有時間常回來看看喲!
Mihai-Casian
Executive Queen Room
Stayed in Jan 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Very good hotel and services.
Response from Property: Thank you ! Looking forward to the next check-in
Exian
Elegant Queen Room
Stayed in Sep 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Albert is good. I like this hotel.
Response from Property: 您的滿意是酒店莫大的動力,我們相信好的口碑一定是從客人最真誠的滿意度推存出去的,您對酒店員工服務的認可,令我們深感鼓舞,小竹會繼續努力一如既往的做好我們的服務,期待您的再次入住。
Guest User
Elegant Queen Room
Stayed in Jul 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Breakfast was good.
Response from Property: 哇~感謝您給我們家滿滿的五分好評~寒來暑往、風物各異、在千山萬水的細節裏,尋找時間更迭的痕跡。小湫在這裏期待與您的再次相遇~
Guest User
Elegant Family Room
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 19, 2023
Albert
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Mixianshengdemi
Elegant Family Room
Stayed in Mar 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Apr 24, 2023
very nice
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to your next trip and we can create more perfect services for you.
Liuliwen
Elegant Family Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 27, 2025
I have been playing in Xinchang Ancient Town. This time, I chose Qiuzhu Hotel because there were 8 friends. I didn't expect that there would be such an elegant and good hotel nearby. After parking the car and entering, the wide wooden door opened automatically, as if warmly welcoming guests to check in. Walking into the lobby, I immediately felt the extraordinary style. Various fresh flowers and bonsai, stone carvings are exquisite and delicate. The handsome guy surnamed Yang (I roughly remember his surname was Yang) at the front desk check-in did not upgrade all the elegant suites in the package to executive suites because we booked a group purchase package. He said that this room type would allow us to rest better. We all praised his enthusiastic consideration 👍Log in to the room. It is bright and spacious, with a good layout. All kinds of furniture are environmentally friendly wood. It is said that this is the purpose of the hotel. Once again 👍👍The green plants outside the window came into view, and I felt comfortable and at ease. The TV screen showed "Welcome guest XX" to the hotel, etc. It was so warm. The welcome fruit on the coffee table was also fresh and delicious. The minibar was fully equipped with various beverages. The package included afternoon tea. The waiter Li Xia served enthusiastically. We were all very satisfied. Back to the room at night Desserts include corn soup and mango sago. The buffet breakfast on the second day was rich in variety, a fusion of Chinese and Western cuisines. The waiters were very proactive. The 3-day, 2-night package included so many free services. All 8 of us felt that this was a great value for money. We will definitely promote it to our friends. Finally, I would like to express my sincerest gratitude to the waiters from all departments of Qiuzhu Hotel.
Original TextTranslated by Google
6/12
Response from Property: 哇哦,謝謝小主對我們的讚美。能為每一位入住的客人提供舒適、優越的環境和服務是我們所有小竹們的職責。我們致力為您提供親切周到的入住體驗,營造家外之家的温馨。感覺讓您心滿意足的享受旅行。我們會一如既往用親切的笑容歡迎您的再次到來,等您喲!
Anonymous User
Elegant Family Room
Stayed in Mar 2025
Family
2 review
5.0/5
Outstanding
Posted on Apr 7, 2025
On a whim, I booked a hotel in Shanghai for Special Forces because of the numerous reviews on Ctrip. I was not disappointed! The reception at the front desk was warm and comfortable, and the room service was timely and warm! Special Forces cannot do without breakfast for a day, and the dozens of buffet items are quite amazing! Back to the hotel, fruit and sugar water before bed, so warm! After walking 30,000 steps, I returned to the quietness of the Chinese style, and half of my fatigue disappeared! On the day of departure, because I flew in the afternoon, the hotel took the initiative to delay check-out until 2 pm. I took a nap at noon and was awakened by the birds outside the window. It was a garden in the downtown area! If the mosquitoes in the room didn't bite the baby, it would be even more perfect! A highly recommended hotel!
Original TextTranslated by Google
Response from Property: 您的滿意是酒店莫大的動力,我們相信好的口碑一定是從客人最真誠的滿意度推存出去的,您對酒店員工服務的認可,令我們深感鼓舞,小竹會繼續努力一如既往的做好我們的服務,期待您的再次入住。
Yuxiaotang
Elegant Queen Room
Stayed in Mar 2025
Family
28 review
5.0/5
Outstanding
Posted on Apr 3, 2025
I am very grateful to the front desk for upgrading the executive king room with the group purchase voucher. The hotel is good, the service, breakfast, afternoon tea, and evening snacks are all good. It is a 15-20 minute walk from the ancient town. Many children in the hotel take the hotel shuttle to Disneyland early in the morning. You can feel the hotel's desire to serve every guest well.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your trust in Qiuzhu! Thank you for your generous praise and strong recommendation! It is really hard to leave Qiuzhu. Xiaozhu is your most beautiful and warmest home in Qiuzhu. Remember to come back often when you have time!