Guest User
October 7, 2024
The room facilities are very old, some lights are broken, and the bathroom light flickers like a ghost light. As soon as the bathroom exhaust is turned on, the smell of sewer comes back. I couldn't watch the TV, so I could only cast the screen. The most important thing was that there were cockroaches of all sizes and baby cockroaches all over the floor. There is also the attitude of the merchants towards customers. They speak very harshly, as if I have no place to live and am begging her to live there. Because I had to change my itinerary temporarily, I wanted to get a refund for one day's room fee. Of course, we had problems with early check-out, but the attitude of the merchant was not to solve the problem. It was very adamant. We called Ctrip's customer service and they called us back. Send us a WeChat message and tell us that we don’t need to contact customer service, and that customer service has to negotiate with her before she agrees. Those who don’t know think you are the boss of Ctrip. The environment is a purely objective evaluation without any emotional overtones.
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