Fengyu International Apartment (Shenzhen Luohu Shuibei Jewelry City) Guest Reviews
4.2/5
441 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(441)
Positive reviews(413)
Reviews with photos/video(70)
Awesome amenities(127)
Easy to get around(48)
Many amenities(36)
Friendly front desk staff(29)
Good sound insulation(19)
Convenient for shopping(16)
Loved the view(14)
Amazing natural light(8)
Negative reviews(28)
Kevin
Enjoy The Duplex Loft Luxury Double Bed Room
Stayed in Dec 2024
Couples
2 review
1.7/5
Posted on Feb 3, 2025
The room had a bad smell and was very dusty when I arrived. The TV remote was not working and the person we called to help kept shouting at us to use the buttons on the TV , yet there were no buttons.
The reception proceeded to give us another room, but it was worse and smaller than what we had booked.
We had to move back to the room with the broken TV control, and the room was not cleaned for two days, they forgot and we had to call for towels and water late night after we arrived back to the room.
Bad experience.
Response from Property: Hello, we are deeply sorry for what you said. We will communicate with the aunt in time to make improvements. We hope you can have a different experience next time you stay.
Guest User
Special Room
Stayed in Nov 2024
Travel with friends
48 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Good good good good good good good good good good good good good good good good good good 👍 🎶 😌 🤪 ✨️ 👏 👍
Response from Property: Dear friend, thank you for your recognition of our apartment. I hope we can do better and better. We sincerely look forward to your next visit.
Guest User
Enjoy The Duplex Loft Luxury Double Bed Room
Stayed in May 2024
Business travellers
2 review
4.5/5
Great
Posted on Jun 22, 2024
The service is great
The bathroom shower is not a separated by a door, I had to require for one room with it
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. It is a great honor to serve you. The hotel is located in the central business district of Shuibei Gold and Jewelry City, which is particularly suitable for business trips, shopping, and couples. I hope that staying in our hotel will bring you a good memory, and we also hope that our sincere service will give you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again. I wish you a happy life and everything goes well!
Mike the digital nomad
Enjoy The Duplex Loft Luxury Double Bed Room
Stayed in Dec 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on Jan 31, 2024
The journey continues…During my latest visit, I opted for another stay at the Fengyu Apartment but this time a different room.
I tried the loft apartment this time around. It’s spread across two floors. Think of it as a well decorated temporary living space. It feels like home away from home.
The living room on first flow has a balcony view of the lower surrounding buildings. This floor is also equipped with a compactly combined bathroom and toilet, along with a handy washing machine.
There are some stairs extended up from the living room leading to the second floor which has the bedroom arrangement , featuring a wardrobe and desk. The air conditioner happens to be high up the wall. This ensures that the cool or warm air first reaches the upper (second) floor before circulating down to the lower first floor.
Again I would recommend this room to anyone looking for that home away from home experience while on a solo travel or business trip.
Response from Property: My friend thank you very much for such a high evaluation of our family . Thank you very much you are also very welcome to your house next.
R.R.K
Special Room
Stayed in Jan 2025
Business travellers
14 review
2.7/5
Posted on Feb 25, 2025
Stay for okey.
Yinsanity
Sky Cinema Queen Bed Room
Stayed in May 2023
Solo travellers
23 review
4.0/5
Very Good
Posted on Jun 24, 2023
The hotel was located in a building without clear signs, the room was clean and projector was nice. Slightly over priced for overall value.
Response from Property: 感謝您對我們家的認可祝您生活愉快!
DHAVAL
Sky Cinema Queen Bed Room
Stayed in Jan 2024
Business travellers
3 review
4.2/5
Very Good
Posted on Mar 24, 2024
Good hotel
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。本酒店位於水貝珠寶交易中心核心區域,距離水貝金座、銀座200米,距離金展珠寶廣場300米。距離地鐵3號線水貝站約400米。交通便利,購物採購首選!期待再次光臨,祝旅途愉快
Anonymous User
Enjoy The Duplex Loft Twin Room
Stayed in Feb 2025
Travel with friends
31 review
4.2/5
Very Good
Posted on Mar 17, 2025
This is a really good place to stay. The room is generally clean, but the bed is very comfortable. The location is good and it is convenient to find snacks and shopping nearby!!!
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Anonymous User
Twin Room With Skyline View
Stayed in Feb 2025
Travel with friends
3 review
1.2/5
Posted on Mar 11, 2025
The pictures on the internet are totally different from the actual stay. The quilt is moldy, there are a lot of uncollected slippers under the bed, and the aunt who changed the sheets said she had already gone off work. The service attitude of the guy at the front desk was very good, but the rest is really hard to describe
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AngusPoon
Enjoy The Duplex Loft Twin Room
Stayed in Jan 2025
Family
13 review
4.0/5
Very Good
Posted on Feb 3, 2025
The hotel is in a convenient location, with a large shopping mall nearby. The room is spacious and clean. It also provides all the amenities that a hotel should have, including toothbrushes, toothpaste, disposable slippers, shampoo and shower gel.
Original TextTranslated by Google
Response from Property: Dear Customer, Hello! Thank you very much for your support of our apartment. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our apartment again whether you are on business trip or traveling! Sincerely looking forward to seeing you again!
Guest User
Special Room
Stayed in Nov 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
This is not the first time I stay here. I booked it last year and thought the environment was very good. I stayed here again this year on a business trip. The boss is handsome and kind, and he even upgraded me to a suite! I feel happy and happy when I look out the window from inside the room. I hope it will be as clean and tidy next time I come.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your compliment on our hotel. We are honored to have you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied with every stay.
Guest User
Enjoy The Duplex Loft Twin Room
Stayed in Oct 2024
Travel with friends
5 review
1.5/5
Posted on Nov 30, 2024
The room layout is strange, the hygiene is poor, and the service is poor. I booked a triple room and only got two sets of towels. After calling to complain, I was still given two sets. Living in the attic, I hit my head on the wall above several times. Worst experience ever in a hotel apartment.
Original TextTranslated by Google
Response from Property: Hello, you booked a twin room. The standard configuration is two sets. If you communicate with me and need to give you one set, I will definitely give it to you. You can bump into the wall when living in a loft. If you are more than 2 meters tall like Yao Ming, this situation will indeed occur. If you are not more than 2 meters tall, you will not bump into the wall.
_shuaimeier.
Enjoy The Duplex Loft Luxury Double Bed Room
Stayed in Nov 2024
Business travellers
78 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The boss is very nice and responsive to all requests. The room is also very clean. Recommended
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our apartment. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Special Room
Stayed in Nov 2024
Business travellers
83 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Very comfortable hotel, clean and sanitary, reasonable price, butler service is also very good👍
Original TextTranslated by Google
Response from Property: Dear customer! Thank you very much for your support of our apartment. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our apartment again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Special Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Facilities: Complete
Sanitation: Clean
Environment: Very good, convenient transportation
Service: Friendly front desk, everything you need is delivered in time
Recommended…….
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您的認可與五星好評,我們一直秉致力於能更好的為賓客服務,吸取經驗、聽取賓客的反饋,不斷的改進,我們還在學習的路上……本店地處水貝黃金珠寶商圈,交通便利多趟地鐵線路3、5、7號等貫穿整個商圈。吃宿方便,本店熱烈歡迎出差、旅遊、公務等各路賓客。在此祝賓客工作順利!生活愉快!萬事順意!