Vienna Hotel (Shenzhen Pingshan High-speed Railway Station) Guest Reviews
4.6/5
Very Good
1073 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1073)
Positive reviews(1043)
Reviews with photos/video(173)
Classy environment(80)
Easy to get around(79)
Delicious breakfast(53)
Friendly front desk staff(49)
Close to metro(19)
Perfect for business trips(12)
Good Internet(8)
Stayed multiple times(6)
Negative reviews(30)
csisimon
Deluxe Double Room
Stayed in Dec 2023
Travel with friends
30 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Great job!
Response from Property: 非常感謝您的5分好評,這是對小維的鼓勵和厚愛,小維將更加努力,加強培訓,提升我們的衞生質量和服務水平,小維距離益田假日六和城店900米,便於您享受美食和購物,酒店17樓有洗衣房,住店客人可以免費洗衣呢,1樓大堂增加了花茶和女性用品,歡迎您常回來喲
Cangshanerhaidengzhuowo
Deluxe Double Room
Stayed in Jun 2024
Solo travellers
8 review
1.7/5
Posted on Jun 6, 2024
The environment is average, the sanitary conditions are poor, and the quilts are thick. I asked the front desk if there were thin quilts, and the guy said yes. He meant that if you want to live there, you can live there, and if you don't want to live there, just pull it down!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". I am very sorry to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's biggest pursuit. We will strengthen training and rectification based on your feedback. We apologize again and please give us a chance to correct our mistakes. I wish you a happy life!
Guest User
Standard Queen Room (No window)
Stayed in May 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on May 10, 2024
🤗Great! Very close to Pingshan Station, and not far from the Universiade Sports Center by subway! The decoration style is what I like, and the environment and sanitation are great in all aspects! I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and affirmation of Vienna Hotel Pingshan High-speed Railway Station. The hotel is located on the 17th to 19th floors of the Investment Building in the central area of Pingshan. The hotel has 150 free parking spaces and more than 40 varieties of Chinese and Western buffet breakfast. There is also a conference room and free laundry room on the 17th floor. There is Hunan cuisine Pengchu and KFC on the first floor of the hotel. You are welcome to come and experience it often. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Buguanchengmaomaodeshio
Standard Twin Room (No window)
Stayed in Apr 2024
Business travellers
99 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel service is very good, and the environment is as comfortable as ever. There is also a late check-out, etc. The transportation is extremely convenient, right between Pingshanwei and Pingshan Square subway stations.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and affirmation of Vienna Hotel Pingshan High-speed Railway Station. The hotel is located on the 17th to 19th floors of the Investment Building in the central area of Pingshan. The hotel has 150 free parking spaces and more than 40 varieties of Chinese and Western buffet breakfast. There is also a conference room and free laundry room on the 17th floor. There is Hunan cuisine Pengchu and KFC on the first floor of the hotel. You are welcome to come and experience it often. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The front desk service is friendly and the location is good. There is a KFC next to it, and the shopping mall is also very close. The floor is very high and the view is very good. When you arrive at the store, you can upgrade the room type and get breakfast. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and affirmation of Vienna Hotel Pingshan High-speed Railway Station. The hotel is located on the 17th to 19th floors of the Investment Building in the central area of Pingshan. The hotel has 150 free parking spaces and more than 40 varieties of Chinese and Western buffet breakfast. There is also a conference room and free laundry room on the 17th floor. There is Hunan cuisine Pengchu and KFC on the first floor of the hotel. You are welcome to come and experience it often. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 10, 2024
I came here on a business trip, feeling exhausted physically and mentally. The front desk arranged a quiet room for me. The bed was very comfortable and soft. The shower gel and shampoo smelled good. I was quite satisfied with my stay.
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for your 5-point praise. This is encouragement and love for Xiaowei. Xiaowei will work harder, strengthen training, and improve our hygiene quality and service level. Xiaowei is 900 meters away from Yitian Holiday Liuhecheng Store, which is convenient for you to enjoy food and shopping. There is a laundry room on the 17th floor of the hotel. Guests staying in the hotel can do laundry for free. Flower tea and women's products have been added to the lobby on the 1st floor. You are welcome to come back often.
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 30, 2024
I came to Pingshan for tourism and saw that this hotel was very good. The check-in experience was very good. The waiter service was very good. The room was clean and tidy. There was also a self-service laundry room. Very good, I will come to this hotel next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your 5-point praise for Xiaowei. Vienna Hotel Pingshan High-speed Railway Station is located in the central area of Pingshan, adjacent to Maluanshan Country Park and Yanzihu International Convention and Exhibition Center. The hotel is 600 meters away from Exit B of Pingshanwei Station on Metro Line 14 and Line 16, 900 meters away from Pingshan Yitian Holiday Plaza, and 1.5 kilometers away from Pingshan Terminal. It is very convenient for eating, traveling, shopping and entertainment. Thank you again for your affirmation of Xiaowei, and I look forward to coming back often!
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room I arranged this time has a large window, and you can see the whole Pingshan. The room layout is also very good, the air is fresh, and it is on a high floor. It is very comfortable to live in ~ Very satisfied ~
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point praise. This is encouragement and love for Xiaowei. Xiaowei will work harder, strengthen training, and improve our hygiene quality and service level. Xiaowei is 900 meters away from Yitian Holiday Liuhecheng Store, which is convenient for you to enjoy food and shopping. There is a laundry room on the 17th floor of the hotel. Guests staying in the hotel can do laundry for free. Flower tea and women's products have been added to the lobby on the 1st floor. You are welcome to come back often.
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 21, 2024
It was so comfortable to lie down that I didn't even want to get up. The room was clean and tidy with bright lighting. The front desk service was very good and they adjusted a relatively quiet room. Thumbs up
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point praise. This is encouragement and love for Xiaowei. Xiaowei will work harder, strengthen training, and improve our hygiene quality and service level. Xiaowei is 900 meters away from Yitian Holiday Liuhecheng Store, which is convenient for you to enjoy food and shopping. There is a laundry room on the 17th floor of the hotel. Guests staying in the hotel can do laundry for free. Flower tea and women's products have been added to the lobby on the 1st floor. You are welcome to come back often.
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2024
There is a big theater nearby. There is a pretty park next door. I came here on a business trip to look around. The hotel is clean and hygienic. The front desk clerk told me how to get to the theater and was patient. The service was also very good 😊
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and affirmation of Vienna Hotel Pingshan High-speed Railway Station. The hotel is located on the 17th to 19th floors of the Investment Building in the central area of Pingshan. The hotel has 150 free parking spaces and more than 40 varieties of Chinese and Western buffet breakfast. There is also a conference room and free laundry room on the 17th floor. There is Hunan cuisine Pengchu and KFC on the first floor of the hotel. You are welcome to come and experience it often. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The lighting is very good and bright. I was careless and came late at night and didn't pay attention to draw the curtains. I woke up in the morning. People who are sensitive to light should pay attention. In short, this is also a highlight. Other facilities are OK except that they are a little old.
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point praise. This is encouragement and love for Xiaowei. Xiaowei will work harder, strengthen training, and improve our hygiene quality and service level. Xiaowei is 900 meters away from Yitian Holiday Liuhecheng Store, which is convenient for you to enjoy food and shopping. There is a laundry room on the 17th floor of the hotel. Guests staying in the hotel can do laundry for free. Flower tea and women's products have been added to the lobby on the 1st floor. You are welcome to come back often.
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Family
16 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Close to the company, workers come here on business trips and are exhausted physically and mentally. The floor is high, and the front desk arranged a quiet room. The bed is very comfortable and soft. The shower gel and shampoo smell good. I am satisfied with the stay.
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point praise. This is encouragement and love for Xiaowei. Xiaowei will work harder, strengthen training, and improve our hygiene quality and service level. Xiaowei is 900 meters away from Yitian Holiday Liuhecheng Store, which is convenient for you to enjoy food and shopping. There is a laundry room on the 17th floor of the hotel. Guests staying in the hotel can do laundry for free. Flower tea and women's products have been added to the lobby on the 1st floor. You are welcome to come back often.
Guest User
Standard Queen Room (No window)
Stayed in Mar 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Mar 21, 2024
We came early and there were no rooms available. The front desk was very friendly and helped us upgrade to a king-size bed with a view. It was arc-shaped and had a very unique shape. However, the experience was ok, a room with floor-to-ceiling windows.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-point praise for Xiaowei. I am very happy. Xiaowei has a laundry room on the 17th floor, which can help you solve the laundry problem for free. The lobby has added scented tea and various women's products for free use. You are welcome to experience it. I look forward to your visit again and wish you a good mood every day!
Paoxiaodeludeng
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 16, 2024
I came here on a business trip and had a good experience. It's also close to the high-speed rail station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star review of Xiaowei. Vienna Hotel Pingshan High-Speed Railway Station is located in the central area of Pingshan, adjacent to Maluanshan Country Park and Yanzi Lake International Convention and Exhibition Center. The hotel is 50 meters away from Pingshanwei Station of Metro Line 14 and Line 16. It is 600 meters from Exit B, 900 meters from Pingshan Yitian Holiday Plaza, and 1.5 kilometers from Pingshan Terminal. It is very convenient for traveling, eating, traveling, shopping, and entertainment. Thank you again for your affirmation of Xiaowei. I look forward to coming back often!
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Family
14 review
5.0/5
Outstanding
Posted on Mar 14, 2024
I took my child to participate in the event. The front desk saw that I was with my child and took the initiative to give children slippers and toothbrushes. They also reminded me that there have been many online scams recently and asked me to be careful not to be deceived. The breakfast was also good, self-service, with many choices, and freshly cooked noodles and rice noodles, which was very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point praise. This is encouragement and love for Xiaowei. Xiaowei will work harder, strengthen training, and improve our hygiene quality and service level. Xiaowei is 900 meters away from Yitian Holiday Liuhecheng Store, which is convenient for you to enjoy food and shopping. There is a laundry room on the 17th floor of the hotel. Guests staying in the hotel can do laundry for free. Flower tea and women's products have been added to the lobby on the 1st floor. You are welcome to come back often.