Qian Hai Holiday Hotel

Qian Hai Holiday Hotel Reviews

Qian Hai Holiday Hotel

No. 463 Chuangye 2nd Road, Bao'an District, Shenzhen, Guangdong, 515100, ChinaView Hotel Details
Qian Hai Holiday Hotel
Qian Hai Holiday HotelQian Hai Holiday HotelQian Hai Holiday Hotel
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Qian Hai Holiday Hotel Guest Reviews

4.6/5
Very Good
371 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(371)
Positive reviews(358)
Reviews with photos/video(95)
Easy to get around(73)
Convenient location(59)
Close to metro(50)
Friendly front desk staff(30)
Would stay again(19)
Delicious breakfast(16)
Perfect for business trips(11)
Awesome gym(9)
Negative reviews(13)
Artem
Boutique Room (Without window)
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 6, 2024
That was a nice experience, service was excellent, they also have robot-couriers it’s also good option for me as i usually get food from deliveries
Guest User
Boutique Room (Without window)
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Great location, clean rooms and great food.
Response from Property: What is more powerful than a compliment or satisfaction from you! Thank you for your support to us, with your encouragement and support we will do more efforts. The hotel is adjacent to Line 5 Xingdong Subway Station Exit C for 50 meters, Metro Line 5 direct to Shenzhen North Railway Station in 16 minutes, Guangzhou-Shenzhen Expressway Tongleguan, Nanguang Expressway exit about 10 minutes, from Shenzhen Bao 'an airport only 15 minutes by car, attractions around the hotel: Happy Harbor, Bay Area Light Ferris Wheel, Shenzhen Xili Safari Park, Window of the World, etc. Thank you again for your recognition of the hotel, welcome to your next visit!
Guest User
Standard Double Room
Stayed in Mar 2024
Booked for others
10 review
1.0/5
Posted on Mar 9, 2024
All I can say is that the whole hotel was filled with a pungent and unpleasant perfume, and the lighting in the room was very dim. The stained sheets are disgusting Indifferent attitude at the front desk
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and for taking the time to leave us a review. We apologize for bringing you a bad stay experience. The hotel fragrance has arranged for a dedicated person to follow up and adjust the smell. The lighting in the room is mainly warm colors. It may be our fault. It is not good enough to detect stains on bed sheets and linen. We will strengthen training to strictly control the linen after it is sent for washing and disinfection to prevent such problems from happening; and strengthen training on etiquette, courtesy, business knowledge and other related training at the front desk, if any Inform the front desk of any problem as soon as possible, and we can solve the problem for you as soon as possible. We hope you can give us a chance and come back to experience it next time. The hotel is adjacent to Xingdong Subway Station of Metro Line 5, the Tongleguan Exit of Guangzhou-Shenzhen Expressway, and only a 15-minute drive from Shenzhen Bao'an Airport. All rooms of the hotel have been fully upgraded and renovated during 2023, and a new addition has been added on the third floor. Fully automatic laundry equipment, fitness equipment, etc. Your affirmation is our greatest encouragement. The elegant and comfortable environment of the hotel allows you to sleep peacefully and warmly like home. Thank you again for your affirmation of our hotel. We look forward to your visit and wish you the best. Have a nice trip!
Anonymous User
Standard Double Room
Stayed in Mar 2023
Business travellers
41 review
3.5/5
Posted on Mar 3, 2023
Some male waiters at the front desk lack service awareness and lack basic service industry literacy.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your choice of our hotel, and thank you very much for your valuable opinions. We will strengthen the training of service awareness for our employees. We are very sorry for wasting your precious time. Please understand and look forward to your coming again. Will provide you with better service!
Daheituzi
Standard Double Room
Stayed in Jan 2023
Business travellers
3 review
3.5/5
Posted on Jan 10, 2023
Not suitable for business trips in the morning, invoicing is too slow! There are also line jumpers.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Qianhai Holiday Hotel. The morning is the peak time for check-out and billing. I am sorry for wasting your precious time. If you stay next time, please contact the front desk, and we will open it for you in advance. bill. Holiday Inn Front Desk looks forward to your coming again, and we will provide you with more high-quality and considerate services!
TAO2022
Standard Double Room
Stayed in Dec 2021
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2021
Clean and comfortable, a very good stay experience. The lobby manager is very welcoming and really feels at home.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Boutique Room (Without window)
Stayed in Mar 2023
Business travellers
1 review
3.0/5
Posted on Apr 1, 2023
It's okay, the robot is pretty good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying and commenting on us in your busy schedule. It may be that we are not doing well enough. We will continue to uphold the service concept of working hard and serving attentively. We look forward to seeing you again to review our progress. I wish you a happy day !
Guest User
Business Double Room
Stayed in Apr 2023
Business travellers
1 review
4.0/5
Very Good
Posted on Apr 13, 2023
Very good, the room is big enough
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to your coming again to review our progress. I wish you a happy every day one day!
Guest User
Standard Double Room
Stayed in Jul 2022
Travel with friends
3 review
3.7/5
Posted on Jul 4, 2022
It doesn't feel very good, there is dampness and mold in the room, and the service is average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry for your experience during your stay at the hotel. The guest rooms are being de-moulded, dehumidified and ventilated. If you have any questions during your stay, please report them to our service staff as soon as possible. We will help you solve them. If you come here next time, you hope to book this hotel again. Give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Room (Without window)
Stayed in Jan 2023
Booked for others
5 review
5.0/5
Outstanding
Posted on Jan 14, 2023
The front desk service is warm, not bad
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Stayed in Feb 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Feb 11, 2023
The environment is not bad
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Standard Double Room
Stayed in Jun 2022
Business travellers
4 review
2.0/5
Posted on Sep 5, 2022
Average accommodation general environment
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your comments on our hotel. I am sorry to bring you bad feelings. We sincerely hope to get in touch with you to learn more details in order to make corresponding improvements, thank you. You can call the hotel switchboard and give us your valuable suggestions. We hope that our improvement can welcome you to come again!
Guest User
Deluxe Single Room
Stayed in Nov 2021
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2021
🧹Hygiene: clean, tidy and comfortable. 🚗 Transportation: 100 meters from the subway station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star recommendation. The hotel is adjacent to the Xingdong Subway Station of Metro Line 5, the Tongleguan Exit of the Guangzhou-Shenzhen Expressway, and only 15 minutes' drive from Shenzhen Baoan Airport. The elegant and comfortable environment of the hotel will make you quiet Enjoy a peaceful sleep, warm as home, thank you again for your affirmation of our hotel, look forward to your visit, and wish you a pleasant journey!
Guest User
Boutique Room (Without window)
Stayed in Sep 2021
Booked for others
1 review
2.0/5
Posted on Oct 2, 2021
The drainage in the bathroom is blocked, and the room has a severe musty smell, which affects sleep.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying and taking the time to review us. I am sorry to bring you a bad check-in experience. Thank you very much for your valuable comments on our hotel. We will check your comments and make corrections immediately if there are any problems. All staff of the hotel look forward to your stay again and wish you good health. Thanks!
Guest User
Standard Double Room
Stayed in Oct 2022
Booked for others
1 review
5.0/5
Outstanding
Posted on Oct 17, 2022
good condition
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!