Orange Hotel (Shenzhen Bao'an International Convention and Exhibition Center)

Although this Orange Hotel is a little far from the subway station, the place is very clean and quiet. All the staff and hotel equipment are very good. I will stay there next time I have a chance. (plum)

The hotel facilities are really good, the breakfast is also very good, Xiaoyuan at the front desk is really warm, the service is very good, I will come again next time.

There are many factories around, and roads are being built in many places. It feels a bit desolate in the suburbs. However, the decoration in the room is very new, comfortable and smart. The breakfast in the morning is a bit unsatisfactory. There are not many types. There are only steamed buns and pastries. It doesn't feel good for the staff to sit in front of the customers and eat

Facilities: newly opened, intelligent, with small voice control Hygiene: clean Ambience: orange scent, tangerine peel tea is delicious Service: Qiao Ning is very gentle and polite in dealing with others

Very nice, very clean, very warm!

It's a high-tech hotel, very nice. Xiao Wang at the front desk is very gentle. Overall, the check-in experience is pretty good. The toilet seat has a heating function, and the hot water in the shower comes out quickly. If you need to wash clothes during your stay, the hotel also has a free self-service laundry room and dryer, which is also very convenient to use. The most important thing is that the parking lot is large and free.

The hotel's facilities are quite good, especially the interconnection of the smart speakers in the deluxe double room with the equipment in the whole house, and the automatic flushing toilet. But hardware can't hide the lack of service and management at all. I used the toilet after 11 o'clock in the evening and found that the water could not be flushed. Then my wife took a shower and found that there was no cold water, so I had to wear a bath towel with my wet hair and called the front desk to say that there was no cold water. The girl at the front desk had a very good attitude, she was embarrassed one by one, and said to change the room. I said it's best to confirm the reason, in case the new room is not good, so I readily agreed. After hanging up the phone, there was no news. After that, I called twice to remind me, each time I was embarrassed, saying that my aunt went to the new room to see, and my aunt was coming up. It seems that there is only one aunt on duty. After the aunt came up, she fiddled with it for a long time, confirmed that there was no cold water, and then left. Another 10 minutes of silence. Call the front desk and say that the new room key is ready and wait for the robot to deliver it. I couldn't help losing my temper, so I delivered it myself. At this time, half an hour has passed. The new room is fine for taking a shower, but there is still no cold water in the sink. Forget it, it's past one o'clock, and I barely fell asleep. The girl at the front desk kept apologizing throughout the whole process, but as a service practitioner, there is no solution to the apology, just saying that I don't know why, and just saying that I will urge you to hurry up, which is meaningless. My wife said that I want a refund from the hotel. I'm really not interested in arguing with a hotel that doesn't have a sense of service for their incomprehensible values. I hope that Ctrip can do something about this unpleasant order. One thing to say, the breakfast is not bad, and the waiters are also very friendly.

酒店工作人員服務態度好，酒店整體風格不錯，房間設施挺齊全，房間裏面還有小冰箱，二樓還有免費的健身房和洗衣房，洗衣房很方便，前台小晴服務好，貼心，辦理入住快，房間乾淨整潔，網絡給力，床很大，衞生間乾淨，洗澡舒服，客房服務員熱情，主動打招呼，停車方便，停車場很大，大廳還有免費的桔子汁暢飲，整體非常滿意，下次還住酒店首選這家桔子🍊

酒店環境很好，客房阿姨打掃衞生很細心，前台服務很好，小軍人很好。客房留了便條📋，回來的時候阿姨已經洗好衣服疊好裝好放在桌上，感謝無微不至的服務與關心。下次來深還選擇這家。