To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.7
Service4.0
Cleanliness4.1
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All reviews(133)
Positive reviews(125)
Reviews with photos/video(33)
Awesome stay(60)
Great location(29)
Great service(28)
Clean and tidy(16)
Convenient location(16)
Average sound insulation(8)
Comfortable bed(6)
Negative reviews(8)
NgAlbert
Deluxe King Room
Stayed in Mar 2024
Couples
10 review
4.2/5
Very Good
Posted on Mar 27, 2024
Nice and cosy room. Love the toilet & shower room. Comfortable queen size bed. Will recommend to friends & family.
Response from Property: Dear Valued Guest, Thank you for your wonderful review and we are glad to know you enjoyed your stay with us. Take care and stay safe! Kind regards, Hotel NuVe Heritage Management
Anonymous User
Photographer Suite
Stayed in Feb 2024
Travel with friends
27 review
4.0/5
Very Good
Posted on Mar 2, 2024
Only downside is there’s no multistorey car park. The parking area is just the parallel roadside parking.
Response from Property: Dear Valued Guest, Thank you for your kind feedback. Take care & stay safe! Kind regards, Hotel NuVe Heritage Management
Guest User
Quaint Queen Room
Stayed in Mar 2024
Other
3 review
1.0/5
Posted on Apr 9, 2024
BE AWARE!!!
This hotel is not as described or as seen in the pictures!
You have to walk through a restaurant, which smells of cooking to get to your room. The rooms are tiny and not as shown in the pictures. All you can smell is cooking oil throughout the place.
The street although next to raffles, is literally full of ************ and drug dealers.
Response from Property: Dear Valued Guest, We thank you for sharing your concerns with us and apologize sincerely for the shortcomings you experienced during your stay. Your feedback is crucial in our ongoing efforts to enhance our services. We are dedicated to delivering exceptional experiences for our guests and will continue to strive for improvements. Thank you for your feedback. We wish you continued safety and well-being. Sincerely, Hotel NuVe Heritage Management
Anonymous User
Quaint Queen Room
Stayed in Feb 2024
Couples
1 review
3.5/5
Posted on Mar 2, 2024
Alright stay. But definitely not sound proofed at all.
Stayed on the second floor and our room faced the back of the carpark area and all you could hear were construction noises, people shouting just by the carpark below, trucks moving and a bunch of late night conversations by I’d assume foreign workers all night long.
Response from Property: Dear Valued Guest, Thank you for your kind feedback. Take care & stay safe! Kind regards, Hotel NuVe Heritage Management
Kyle
Deluxe King Room
Stayed in Oct 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 10, 2023
No faults or issues, wanted a late checkout, and staff were accommodating and moved us into another room. Would stay here again.
Response from Property: Dear Valued Guest, Thank you for your awesome feedback and we are so delighted you have enjoyed your stay. Hope to see you again. Take care and stay safe! Regards, Hotel NuVe Heritage Management
Szandi
Quaint Queen Room
Stayed in Sep 2023
Solo travellers
5 review
4.7/5
Amazing
Posted on Oct 5, 2023
Lovely little place in a busy street full of restaurants and bars. The room is small but plenty for a solo traveler on the go all day. Location is still quite good not too far from Bugis str on the Downtown line which will take you to so many sights. Very clean, seems like recently renovated. The free mini bar and bathroom amenities are great and the little free snacks in jars by the elevator are a cute touch. Staff was friendly too. Would definitely recommend
Response from Property: Dear Valued Guest, Thank you for your awesome feedback and we are so delighted you have enjoyed your stay. Hope to see you again. Take care and stay safe! Regards, Hotel NuVe Heritage Management
Guest User
Explorer Suite
Stayed in Aug 2023
Couples
1 review
4.5/5
Great
Posted on Aug 21, 2023
Awesome little hideout in the midst of the bustling cbd and Chinatown, bugis area. Near many heritage and noteworthy visit sites. A little pricey but the space is worthy it especially if you're someone who have fear of heights and dislike the view from tall hotel windows. Will return again! :)
Response from Property: Dear Valued Guest, Thank you for your wonderful review and we are glad to know you had enjoyed your stay with us. Take care and stay safe! Kind regards, Hotel NuVe Heritage Management
Anonymous User
Quaint Queen Room
Stayed in Dec 2022
Couples
24 review
4.2/5
Very Good
Posted on Dec 28, 2022
Nice vintage hotel. Service was good, there were even complimentary mini bar and snacks! Service was good, room was big. There's a cafe just under the hotel which serves really nice food and the portioning is really huge! You'll even have discount for hotel guests!
Response from Property: Dear Valued Guest, Thank you for your awesome feedback and we are so delighted you have enjoyed your stay. Hope to see you again. Take care and stay safe! Regards, Hotel NuVe Heritage Management
Katka Nagyová
Quaint Queen Room
Stayed in Feb 2024
Business travellers
1 review
4.5/5
Great
Posted on Feb 12, 2024
The room was extra small, but charming.
Response from Property: Dear Valued Guest, Thank you for your kind feedback. Take care & stay safe! Kind regards, Hotel NuVe Heritage Management
Guest User
Explorer Suite
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on Jul 7, 2024
Super nice ambience!
Response from Property: Dear Valued Guest, We appreciate your generous review and are delighted to hear that your stay at Hotel NuVe Heritage was a pleasant experience. We are committed to providing exceptional service and are thrilled to have met your expectations. Thank you again for your kind words. We wish you a safe and pleasant journey ahead. Best regards, Hotel NuVe Heritage Management
Guest User
Deluxe King Room
Stayed in Feb 2023
Couples
1 review
4.7/5
Amazing
Posted on Feb 16, 2023
My second stay here. Good location with only 5mins from bugis or city hall train station and surroundings with many food options here. Hotel service was good but we was located to a room which quite near to the housekeeping storage area, so that's a bit noisy with people talking around, shifting etc. And check out time was abit earlier compared to others hotel. Overall pleasant stay.
Response from Property: Dear Valued Guest, Thank you for your awesome feedback and we are so delighted you have enjoyed your stay. Hope to see you again. Take care and stay safe! Regards, Hotel NuVe Heritage Management
Guest User
Deluxe King Room
Stayed in Jul 2022
Solo travellers
4 review
4.0/5
Very Good
Posted on Aug 3, 2022
The location is great, room is cozy but a bit too small with this room rate. One disappointing thing for the 4 stars rating hotel, the male staff seeing me carrying a big luggage and trying to open the door ( the door is self-swing design, when you have no available hands to push the door , you need to use your back or others' help to keep the door open), he just told me where to check-in and back to his mobile phone. No help was offered at all.
Response from Property: Dear Valued Guest, Thank you for your review. We sincerely apologized for the issues that you have encountered and we will continue to thrive for improvements. We would like to inform you that the male staff is from the resturant and we are different entity. Do take care and stay safe! Regards, Hotel NuVe Heritage Management
Anonymous User
Deluxe King Room
Stayed in Dec 2022
Other
6 review
4.2/5
Very Good
Posted on Dec 21, 2022
located in a good area, accessible to Esplanade MRT and many buses
room is quite small but does not affect my stay and the free mini bar has many drinks 👍
Response from Property: Dear Valued Guest, Thank you for your awesome feedback and we are so delighted you have enjoyed your stay. Hope to see you again. Take care and stay safe! Regards, Hotel NuVe Heritage Management
Zhi Yuan
Quaint Queen Room
Stayed in Feb 2023
Couples
1 review
4.5/5
Great
Posted on Mar 31, 2023
Food is awesome, room is clean. Would definitely stay here again in the future
Response from Property: Dear Valued Guest, Thank you for your awesome feedback. Do take care and hope to see you again. Regards, Hotel NuVe Heritage Management
Zakiahh Sallehh
Quaint Queen Room
Stayed in Dec 2022
Couples
5 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Wonderful place. Super cosyy!! Love it!! Staff was able to help us with eadly check in!!
Response from Property: Dear Valued Guest, Thank you for your awesome feedback and we are so delighted you have enjoyed your stay. Hope to see you again. Take care and stay safe! Regards, Hotel NuVe Heritage Management