Dorsett Changi City Singapore

Dorsett Changi City Singapore Reviews

Dorsett Changi City Singapore

3 Changi Business Park Central 1, 486037, SingaporeView Hotel Details
Dorsett Changi City Singapore
Dorsett Changi City SingaporeDorsett Changi City SingaporeDorsett Changi City Singapore
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Dorsett Changi City Singapore Guest Reviews

4.4/5
Very Good
1003 review
Verified reviews
Location4.5
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(1003)
Positive reviews(970)
Reviews with photos/video(264)
Easy to get around(176)
Convenient for shopping(144)
Close to airport(104)
Perfect for business trips(43)
Great swimming pool(31)
Many amenities(31)
Average sound insulation(19)
Large bathroom(11)
Negative reviews(33)
Gee Hiss
Dorsett Room
Stayed in Feb 2025
Family
16 review
4.7/5
Amazing
Posted on Mar 26, 2025
One of our fav getaway. Except that this time no upgrade and not so late check out. The 1st room given had issue with the flushing system, had to call someone for help twice. Imagine if each of us keep going for it. And have to call for help (while waiting, couldn't take the smell). Hahahaha but we truly like it, especially kitchenette!
Response from Property: Dear Gee Hiss,Thank you for your review and your continued support. We are delighted to hear that you had a pleasant stay with us and enjoyed the kitchenette. We sincerely apologise for the issue you encountered in your first room and any inconvenience caused. We are glad to know that our team was able to assist you promptly. We have shared your feedback with the relevant department leader to take immediate steps in addressing the issue. We hope to welcome you back for another comfortable stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
SAMMICC
Dorsett Room
Stayed in Jan 2025
Business travellers
28 review
4.5/5
Great
Posted on Mar 25, 2025
There is a mall just downstair and few mins walk to MRT also big supermarket which is really convenient, the room is big and clean with modern design, since I am on business trip to airport, it's a great place to stay for sure.
Response from Property: Dear Sammicc,Thank you for your review. We are delighted to hear that you had a pleasant stay with us and found our location suitable for your business trip, with easy access to Changi City Point, Expo MRT station, and supermarket. We look forward to welcoming you back for another restful stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
Anonymous User
Dorsett Room
Stayed in Jan 2025
Couples
15 review
5.0/5
Outstanding
Posted on Feb 17, 2025
it was a wonderful stay and live the way peacefulness and quietness was f the area. Definitely a good staycation.
Response from Property: Dear Guest,Thank you for your review. We are happy to hear that you had a wonderful staycation with us, and we look forward to welcoming you back for another tranquil stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
Guest User
Dorsett Room
Stayed in Jan 2025
Couples
47 review
5.0/5
Outstanding
Posted on Feb 4, 2025
great hotel and convenient to train station. friendly staff at front desk and will stay again. and will recommend family and frens
Response from Property: Dear Guest,Thank you for your review and recommendation. We are pleased to hear that you enjoyed your stay with us and found our service warm and welcoming. We hope to welcome you back for another vibrant stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
Anonymous User
Deluxe Room
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 1, 2025
Room was nice and spacious. Amenities onsite was great. However, room floor could be cleaner. Felt a little dusty. And we requested for extra blanket cus a pregnant lady needed extra warmth, waited 1.5hrs and eventually went down to the reception - only then the blanket arrived.
Response from Property: Dear Guest,Thank you for your review. We are delighted to hear that you had a pleasant stay with us and found our room spacious and well-equipped with amenities. We apologise for the delay in our service timings and any inconvenience caused. We have raised your concerns to the relevant department leader to address this internally and work on improving our cleanliness and service timings. We hope to have another opportunity to welcome you back for an improved experience in the future.Best regards,Dorsett Changi City SingaporeManagement Team
Joanna Lou Zhe
Splash Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 13, 2025
It’s such a pleasant stay with Dorsett. The room Is spacious and clean. Near to the train station and shopping mall. Very convenient. We will definitely come back again.
Response from Property: Dear Joanna,Thank you for your review. We are delighted to hear that you had a pleasant stay with us and we look forward to welcoming you back for another relaxing stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
ilk
Dorsett Room
Stayed in Jan 2025
Travel with friends
14 review
4.5/5
Great
Posted on Feb 23, 2025
The check in was fast.  Near to many amenities and food choices.
Response from Property: Dear ilk,Thank you for your review. We are glad to hear that you had a pleasant stay with us and that your check-in experience was smooth. We hope to welcome you back for another comfortable stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
Guest User
Dorsett Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room was exceptional we manage to see some fireworks from Bedok. It is near alot of amenities and food outlet. Downside is there is no Netflix and YouTube, there is sounds from outside the window not sure what it is.
Response from Property: Dear Guest, Thank you for your review. We appreciate you for choosing our hotel to spend the new year in! Glad that you enjoyed your stay and we hope to welcome you back for another vibrant experience soon!Best regards,Dorsett Changi City SingaporeManagement Team
Guest User
Splash Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 28, 2024
There is microwave n cooking hood if you want to do your own cooking. Also got plate , bowl, pot n wok, spoon n fork. The fridge also got 1 small freezer n a portion to put wine. Place very near ntuc too to buy food for cooking.
Response from Property: Dear Guest, Thank you for your review. We are happy you enjoyed your stay and found the hotel convenient. We hope to welcome you back for another vibrant experience soon!Best regards,Dorsett Changi City SingaporeManagement Team
Wendy 琬玲
Splash Room
Stayed in Nov 2024
Other
1 review
4.7/5
Amazing
Posted on Dec 26, 2024
Happy staycay in Dorsett Changi with my friend! Both of us like the spacious room with small kitchen that convenient for us to prep food to eat. Very clean and spacious toilet too! Price is reasonable also! Will rebook again for our next staycay!!!
Response from Property: Dear Wendy,Thank you for your review. We are glad to hear that you and your friend had an enjoyable staycation with us and appreciated our spacious room and kitchenette. We look forward to welcoming you back for another vibrant experience soon!Best regards,Dorsett Changi City SingaporeManagement Team
Eveb
Dorsett Room
Stayed in Nov 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Excellent location; very convenient; room is kept simple & clean; relevant amenities provided; and the room rate is reasonable
Response from Property: Dear Eveb, Thank you for your review. We are happy you found your stay perfect and value for money. We hope to welcome you back for another vibrant stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
Anonymous User
Splash Room
Stayed in Nov 2024
Couples
7 review
3.7/5
Posted on Dec 16, 2024
Booked the Splash room during a flash sale, about $360 for 3D2N. Spacious room with a kitchenette, a TV that can swivel out to face the bed (not a smart TV), and a bathtub. Room also comes with a dividing screen that can be lowered to separate the sleeping area and living area. Cleanliness can be improved (found weird stains on the sheet), but that aside, daily housekeeping was generally good. Service could be improved: housekeeping knocked on our door at 1030am to ask if we required cleaning while we were getting dressed. Would be better if they had called us instead of turning up at the door at an inconvenient time. Staff who checked us in at the front desk also did not inform us about the noise from the building’s cladding that would affect us for the duration of our stay. We called front desk at night to ask about the thumping and knocking sound coming from the window and upstairs, and was told it’s from the building cladding due to facade upgrading works. Would appreciate if we had been notified about this when we made the booking as the knocking persisted throughout our stay.
6/8
Response from Property: Dear Guest,Thank you for your review. We are pleased to hear that you had an overall pleasant stay with us. We sincerely apologise for any inconvenience caused and the shortfall in our service standards. Please trust that this is not the type of hospitality we strive to provide and have raised this up to the relevant department leaders to address this internally and ensure staff training. Although the noise stems from our building's structure, we remain committed to finding solutions to enhance the comfort of our guests' stay. We hope to have another opportunity to welcome you back for an improved experience in the future.Best regards,Dorsett Changi City SingaporeManagement Team
Aniqq
Deluxe Room
Stayed in Dec 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Good and clean. No issues, convenient. Would recommend for staycay.
Response from Property: Dear Aniqq,Thank you for your review and recommendation. We are delighted to hear that your stay with us was pleasant and that you found our hotel suitable for staycations. We look forward to welcoming you back for another comfortable stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
RelaxinEasyGoin
Splash Room
Stayed in Nov 2024
Family
19 review
4.7/5
Amazing
Posted on Dec 8, 2024
Had a staycay with my family and check in staff was incredibly nice and polite. Downside is that there isn’t any complimentary parking which the previous management provided. Parking is per the mall’s charges. Otherwise, splash room was a fantastic size, near Changi City Point, FairPrice. Good!
Response from Property: Dear Guest,Thank you for your review. We are delighted to hear that you and your family had an enjoyable staycation with us and that our staff's service contributed to your positive experience. We appreciate your feedback and will consider it for future improvements on the hotel. We look forward to welcoming you back for another pleasant stay soon!Best regards,Dorsett Changi City SingaporeManagement Team
Ellameow
Dorsett Room
Stayed in Oct 2024
Solo travellers
2 review
3.7/5
Posted on Nov 10, 2024
This is a good place to stay if you go to the Expo. The hotel is like a service apartment where you can have a small kitchen.
Response from Property: Dear Ellameow, Thank you for your review. We are delighted to hear that you had an enjoyable stay with us and found our hotel suitable for visiting expo conventions. We hope to welcome you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team