Jen Singapore Tanglin by Shangri-La

Jen Singapore Tanglin by Shangri-La Reviews

Jen Singapore Tanglin by Shangri-La

1A Cuscaden Rd, 249716, SingaporeView Hotel Details
Jen Singapore Tanglin by Shangri-La
Jen Singapore Tanglin by Shangri-LaJen Singapore Tanglin by Shangri-LaJen Singapore Tanglin by Shangri-La
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Jen Singapore Tanglin by Shangri-La Guest Reviews

4.5/5
Great
809 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(809)
Positive reviews(779)
Reviews with photos/video(240)
Easy to get around(108)
Convenient for shopping(83)
Close to metro(79)
Delicious breakfast(50)
Great swimming pool(49)
Well designed(16)
Delicious buffet(16)
Clean pool(6)
Negative reviews(30)
Anonymous User
Superior twin Room
Stayed in Dec 2024
Family
17 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Easy access, opposite MRT Station ( Orchard Blvd ). Hotel connected to shopping malls. Clean and spacious room.
lovetravelling
Superior twin Room
Stayed in Nov 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Dec 28, 2024
A great place to stay. Room is spacious. Staff are friendly. Walking distance to botanic Gardens for a morning or evening walk. A 15 min walk to main stretch of Orchard. Otherwise it is just a train station away. Quiet and peaceful.
Guest User
Club king Room
Stayed in Nov 2024
Couples
3 review
4.5/5
Great
Posted on Dec 27, 2024
Room was compact but clean. Breakfast options had local food such as roti prata, and the curry chicken was delicious. Check-in took about 15 minutes of waiting before my turn, with just 2 people in front of me.
Response from Property: Thank you for your feedback about your stay at JEN Singapore Tanglin! We're glad to hear that you found the room clean and appreciated the breakfast options, especially the local dishes like roti prata and delicious curry chicken. We also apologize for the wait during check-in, and we'll be looking into improving this process to make it more efficient for our guests. We appreciate your valuable feedback and look forward to welcoming you back in the future!
Rayna.f
Superior king Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
I had a wonderful stay at Jen Hotel, especially on Christmas Day. The hotel is exceptionally clean, quiet, and located in a very convenient area. The overall atmosphere made my experience truly enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and pleasant stay.
Guest User
Superior twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The hotel is just next to the MRT station which makes it really convenient to travel around. There’s also a bus stop nearby. The hotel has connecting bridge to Tanglin mall as well. Overall, the rooms are clean and we enjoyed our stay. Will choose this hotel again when we visit Singapore!
Kwee Mei
Superior twin Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 23, 2024
Convenience as beside is Tanglin Mall, breakfast is ok with affordable price.
Response from Property: Thank you for sharing your feedback about JEN Singapore Tanglin. We're delighted to hear that the hotel's location next to Tanglin Mall added convenience to your stay. It's great to know you found the breakfast enjoyable and reasonably priced. We appreciate your input and look forward to welcoming you back in the future.
Jian Ting Warren
Superior king Room
Stayed in Oct 2024
Business travellers
28 review
4.7/5
Amazing
Posted on Jan 18, 2025
Nice business hotel and it is near Dempsey so good for people visiting family and friends for weekend
Jacky Khaw
Superior twin Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
I visited Jen Tanglin during Token2049 in Sep 2024, I really enjoyed staying in the hotel for a week. The room service is good, food is good, environment is good, even the customers are good and polite. I promised them to visit them again and I did in Nov 2024 for another business trip. For me, my most enjoyed food during the breakfast buffet is the bread pudding. It's just tastes good, what's your opinion on this?
Response from Property: Thank you for sharing your feedback! We're delighted to hear that you enjoyed your stay at JEN Singapore Tanglin. The bread pudding is indeed a favorite among many guests—its perfect balance of warmth and sweetness makes it a standout choice during breakfast. We’re glad it made such an impression on you, and we wholeheartedly agree that it's a delightful treat to start the day with. We look forward to welcoming you back for another stay soon!
Ghee Tat Eric
Deluxe twin Room
Stayed in Sep 2024
Travel with friends
33 review
4.5/5
Great
Posted on Oct 15, 2024
Location is very convenient as it’s in orchard road and mrt station is not too far away with plenty of shopping options to browse around.
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location on Orchard Road, with Orchard Boulevard MRT station just a short walk away. It’s great to know you had the chance to explore the many shopping options nearby. We hope to welcome you back to JEN Singapore Tanglin by Shangri-La for another fantastic stay!
Wing Kay Lydia
Superior twin Room
Stayed in Nov 2024
Family
28 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Amenities are good, feel like a 5 star hotel
Response from Property: Thank you for your feedback about your stay at JEN Singapore Tanglin! We're delighted to hear that you found the amenities to be of a high standard and comparable to those of a 5-star hotel. We take great pride in providing our guests with top-notch facilities and service, and we're glad to know that it contributed to a memorable stay. We look forward to welcoming you back for another luxurious experience!
NASHARUDDIN
Deluxe king Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Had a great short staycation at this hotel! It is beside Tanglin Mall and Orchard Boulevard MRT Station so transport is a breeze. Room size was cozy but ample room to move around. Air-conditioning was good. Bidet was available in the bathroom which was a thumbs up for us. Breakfast had a good variety and the food was delicious! Shout out to the chef at the noodles section who greeted guests cheerfully as we took our food from the buffet. The staff in the hotel were friendly and amicable. Overall, I enjoyed my stay and could come back again next time!
6/10
Response from Property: Thank you for your fantastic review! We’re thrilled to hear that you had a great staycation at JEN Singapore Tanglin by Shangri-La. It’s wonderful that you found our location convenient, and we're glad you enjoyed the cozy room and the air-conditioning. We're especially pleased you liked the bidet and the breakfast variety—our chef at the noodles section will be delighted to hear your compliments! Our team works hard to provide friendly service, and it’s great to know it made a positive impact on your stay.We look forward to welcoming you back for another enjoyable experience!
Kelifo
Club king Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 22, 2024
A very big thumb for Jenny from the club lounge team. The lounge provides very nice food and drinks. All the staff are so friendly and helpful. We felt so welcomed and really enjoy our stay. The hotel is in a 15 min walk away from the botanic garden, which is also recommended for botanic fans.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that Jenny and the club lounge team at JEN Singapore Tanglin by Shangri-La made your stay memorable with their friendly service and delicious food and drinks. It's great to know you felt welcomed and enjoyed your time with us. We're also glad you had the chance to explore the beautiful Botanic Gardens nearby. We look forward to welcoming you back for another fantastic stay!
Anonymous User
Club king Room
Stayed in Oct 2024
Business travellers
17 review
4.7/5
Amazing
Posted on Nov 10, 2024
Clean and strategic location but the price is on the higher side
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed the cleanliness of the hotel and found our location to be strategic. As we strive to offer a premium experience, we understand that pricing can be an important factor for our guests. We hope the convenience and comfort of our services made your stay worthwhile. We look forward to welcoming you back to JEN Singapore Tanglin!
FlorenceChee
Club king Room
Stayed in Sep 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Hotel clean, service is good, near mrt stn, location covenience etc
Response from Property: Thank you for sharing your experience at JEN Singapore Tanglin! We're glad to hear that you found the hotel clean, with good service, and that the convenient location near the MRT station made your stay even more enjoyable. We always strive to provide guests with a comfortable and accessible experience, and we're pleased that you found everything to your liking. We hope to welcome you back for another pleasant stay soon!
FL
Superior king Room
Stayed in Dec 2024
Couples
7 review
4.0/5
Very Good
Posted on Jan 18, 2025
Good in Singapore