Ortea Palace Hotel, Sicily, Autograph Collection

It had five-star standards, but not a five-star experience. There was no passageway for carrying luggage; there were steps instead, which was very unfriendly. The room rate was close to 4000 euros, but there was no breakfast included; you had to pay an extra 24 euros. No wonder there weren't many people eating there. There was a coffee shop just five minutes away from the entrance to the old town, which was convenient. The room looked beautiful at first glance, a duplex, but going up and down was extremely inconvenient. There was no shower room upstairs, the bathroom faucet had corrosion spots, the shower supplies were empty, and the shower room was extremely slippery. Taking a shower was nerve-wracking. At 9:30 pm, a waiter came to deliver an Easter cake, and the banging on the door scared me half to death; I thought the mafia had come.

The hotel was renovated from an old post office, and it still has the characteristics of that era. But unfortunately the hotel did not put in any effort in this regard, such as arranging some guided tours.

The hotel is right by the sea, with a good location and valet parking for 15 euros a day. The service staff is very enthusiastic, but the speed is slow... The lobby is beautiful and large. It was formerly a post office and was converted into a sub-brand of Marriott. The room was upgraded to a loft suite. Although it is very spacious, it is a bit useless to go up the stairs to get to the bed... However, there is a vanity and toilet on the second floor. Next time I come, I will consider staying in a hotel or B&B in the old town that is closer to the beach and has a balcony. It feels very holiday...

Absolutely the best hotel in Siracusa! We were upgraded to a sea view loft suite for free! Very large room, harbor view outside the window, clean bedding, luxurious breakfast, and warm service. We went in the off-season and parked in front of the hotel for 16.5 euros a day.

A hotel with a great location and friendly staff that I enjoyed staying at. The ocean view was only a duplex, which was a shame, but it was nice that there were bathrooms on both floors. There were no taxis waiting in front of the hotel, so I received help from the staff. I flaxed because it was my anniversary with my beloved husband… Despite all these great experiences, I think I will look for a slightly cheaper place to stay if I visit Siracusa again next time.

They are all duplexes, the rooms are spacious and the environment is good

When checking in, the front desk staff was very enthusiastic. They introduced us that the hotel was formerly a post office. They offered welcome drinks. When the ticket machine at the entrance of the parking lot was broken, they assisted us to complete the parking fee payment on the mobile app and entered our license plate into the system, so the car could enter the ZTL zone. But I forgot to write down her name. She was a young girl with glasses and long hair. When checking out, Anna and Concetta at the front desk also helped us a lot and gave us travel advice worth visiting in Noto. Thank them very much:) The hotel room is spacious and has good sanitary conditions. Figure 3 is the view from the first floor of the room. The bathroom on the first floor has a shower, toilet, and sink; the bathroom on the second floor has a toilet and sink. There is a very large parking lot at the entrance of the hotel. Please remember to pay on time to avoid being fined by the police. The Chinese restaurant with the highest rating in Syracuse is right in front of the hotel. The taste of the restaurant depends on personal preference, but the location of the hotel is very convenient for people who need to eat Chinese food. Syracuse is relatively small, and the hotel is in a good location. I walked to all the nearby attractions. I will still choose this hotel next time:)

The room service as well as the friendly reception were excellent,,, Parking was also smooth, The welcome drink was very delicious.