Milad-j400
September 11, 2021
I write you judge: - Very disrespectful staff (specially the one which comes in morning is always angry and you feel he wants to attack you any second) - The place is far from any good place in Istanbul. on the map it is near to Taksim square but the whole path is an uphill. you should take a taxi for everywhere and there is no free taxi there. you should wait at least 1 hour for a taxi. - The rooms are really dirty and you will struggle with cockroaches. whenever you ask for cleaning the room they will do it at least three days later. - our room had not refrigerator. I asked for one and they promised to bring one but they did not. -there is no place for breakfast. they bring you the same plate of low quality breakfast every day to your room. I preferred to throw away the breakfasts and buy some for myself. - The shower was broken and the head of shower used to jump away. I asked for a repair. they did not even changed the shower head and they glued it and again it was broken. I had to repair it myself with my own money because I have a newborn baby. - I was with my wife and my 3 months old baby. they gave us two separate beds instead of a double bed. we asked for a double bed and another bed for our baby. same as refrigerator they did not give us until the last day. you can not even imagine how hard it was for us. - you always had to struggle with WiFi. even when you lock and unlock your phone you have to sign in again to the Internet and there were no setting for remembring the username and password. I preferred to use my phones Internet. - with the same price you could find better hotels near Taksim square with high quality breakfast. - please be cautious, the will charge you at check-in and they do not return your money so tat you have to stay in this low quality place and ruin whole your trip with a really bad memory. this comment is the only thing I could do in return of what they do to us during our trip Do not waist your money pleeeeeaaaaase