Hotel Bergwelt

This was the first time we had stayed in the Otztal valley and we had a great time. We flew to Salzburg and hired a car (Innsbruck is closer but unreliable in the winter). The hotel is perfectly located for exploring the whole valley and all the resorts that are included in the ski pass. Obergurgl, the furthest south resort, was about 35 minutes away and Hochoetz/Khutai, the furthest north, was about 15 minutes away. We had a friendly welcome, check in was straight forward. The hotel was very clean. The room had a very faint, slightly unpleasant smell of drains presumably from the bathroom when we entered but this was quickly solved by opening the window. Beds (king and 1 sofa bed) were very comfortable and the room was quiet and warm. There were 2 utilitarian wardrobes with hanging space and shelves which was ample for the 3 of us. There was a large balcony with a north facing view of the valley. The food was excellent. Fabulous breakfast with a wide choice and a really delicious 4 course supper. A couple of blips: you are charged for tap water and on one evening we were served the incorrect meal having made a choice at breakfast time. The waitress was insistent that we had ordered pork rather than chicken but declined to show us our menu where we had documented our choice! For skis there is a ski room and heated boot rack and a ski prep area. We hired skis from Riml in Langenfeld who were very friendly and helpful and also printed our ski passes out for us that we had bought online in advance. The wellness area is lovely with a small pool and relaxation area along with 2 saunas, 1 steam room and 1 infrared cabin. An absolute must is a visit to the AquaDome which is just a few minutes drive away. We bought a flexible entry 3 hour ticket which gave us plenty of time after a day's skiing to relax in the wonderful pools, watching the sunset, before supper at the hotel. If you book through the hotel you get a 10% discount.

We left by accident skiing gloves in the room, and when returned to ask for them, the hotel said a cleaner did not find any. Very strange and a feeling of untrust. Unfortunately.

Very nice hotel for family and couples. Great wellness, spacious rooms. Half an hour drive to the slopes in Solden, 45 mn to Gurgl. Skiroom with heaters. Good, Austrian food at night, complimentary küchen/kaiserschmarren in the afternoon. Free parking with charger for electric vehicles.

Room was clean and comfy. Dinner was included with the stay and was amazing. Staff were very helpful and gave excellent service.