Serras Andorra
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Canillo
Serras Andorra
Health Protected
#1 of Premium Hotels in Canillo
Carretera General 2 nº26, Canillo, AD100, Andorra
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Located in Soldeu, Serras Andorra is in the mountains, just a 4-minute walk from Soldeu Ski Resort and a 1-minute drive from GrandValira. This luxury hotel is 6.5 mi (10.4 km) from TSF4 Solana Ski Lift and 6.5 mi (10.5 km) from TSD4 Pas De La Casa Ski Lift.Show More
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4.6/5Great·Cleanliness: 4.6
All 51 Reviews
Amenities
Indoor Swimming PoolSkiingSaunaSpaMassage RoomFitness RoomPrivate ParkingBarRestaurantMeeting Room
All Amenities
Surroundings
Landmarks: Grandvalira Estació de Ski Soldeu
(810m)
Landmarks: Vall d'Incles
(4.0km)
Landmarks: Sant Joan de Caselles Church
(4.3km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Toothbrush
Private Toilet
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16
Family Room
2 Single bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Toothbrush
Private Toilet
Check Availability
7
Junior Suite
2 Single bed and 1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Shampoo
Check Availability
3
Grand Deluxe Room
2 Single bed and 1 King bed
Free Wi-Fi
Non-smoking
Minibar
Toothbrush
Private Toilet
Hair Conditioner
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4
Family Suite
1 Double bed
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
7
Penthouse
1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Shampoo
Check Availability
13
Superior Room
1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Toothbrush
Private Toilet
Check Availability
5
Grand Deluxe Family Room
2 Single bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Toothbrush
Private Toilet
Check Availability
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Guest Reviews(51)
4.6/5
Great
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Guest User
March 11, 2024
Andorra An excellent hotel for a family holiday in the snow of Andorra. From the moment we arrived we were very well received and we felt cared for every day by the hotel staff. The architecture is very well chosen for a modern mountain climate. The facilities for children, in the kids club, in the pool and on the ski slope, are great. We went with our 3 year old son and in addition to having his first contact with snow, he had a lot of fun. The restaurants are very good. Breakfast is prepared with care for each guest. The ski structure, both on the hotel slope and in the rental of clothes, equipment and transfer to Soldeu worked very well. Lockers per apartment greatly facilitate logistics between the hotel and the slopes. Highly recommended and we would definitely repeat if we returned to Andorra
Elizabeth
November 6, 2023
We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend.
The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue.
Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Guest User
August 14, 2023
+ - Beautiful hotel, brand new. Decorated with style - Nice rooms with good amenities - Appreciated the welcome in the room - Good quality products at breakfast - - Location: along the main road - No air con. When it's + 30° outside and you pay 300 euros for a room, you expect it. Couldn't open the windows at night as it was way too noisy. - Service quite bad at breakfast
Guest User
January 14, 2023
This is a very good choice for ski trip. There is two small ski slopes wich beginners can use for free before going to grandvalira, which is a huge benefit compared to other resorts. FB is very strong, all the restaurants delivered high quality food, breakfast was amazing with fresh produce and fresh juices. Dinner at Bruna was nice, but even the bar food was very tasty and fresh. Spa place is great, steam room light therapy etc..everything was clean and free to use. Didn't do a treatment. Service was also very good and all the staff was super nice, everyone had great presentation/well dressed and willing to help. Many people were multilingual, which was impressive. Rooms are huge and feature a balcony. The bed is super comfy, bathroom are luxury and well appointed. Nespresso machine available too. You really can't go wrong choosing this hotel. I could probably live there on permanent basis !
Weston
July 27, 2023
We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Guest User
July 17, 2023
First the positive. Fantastic service and friendly staff, friendly towards kids, very nice spa area (open for kids until 05:00 PM), great breakfast (fresh orange juice, made to order pancakes and eggs) and very nice restaurant with a nice wine list. Very nice outside terasse for drinks etc. Reason for low rating is how poorly I slept. I do not think the hotel is suitable for summer. It was simply too hot. No aircondition, so only option is to open windows. This however, meant that the very busy road just outside was very loud with speeding motorcycles etc. at least until 02:30 AM, also an issue next door building emptied their trash jo next to the room (picture upladed). After I wrote a complaint in the middle of the night, the friendly staff upgraded us from a family room to a suite at 4th floor, it was a bit better, but still the noise was not suitable for a luxury stay in the mountains. I was more stressed leaving than arriving. I complained again at check in, but the very nice staff cannot fix lack of air-condition and location next to busy road. I would only consider going in winter time.
Guest User
July 12, 2023
The best customer service that I have ever experienced. After checking in I was taken to my room and shown how things worked. After settling in I went to the lobby desk and said that I would like a small table for my balcony. Done within an hour . I also said that I needed a power *****, they gave me one right away. Again, the staff was amazing. I have never flown Emirates first class. but I imagine that the service here was similar! The staff all seemed to like their jobs. The room was fine- a little fridge, great wifi, TV worked well. Breakfast was served until 10:30 am. Meats, cheeses, pastries, fruit etc. And eggs made to order. I spent some time at the bar in the evenings, the staff was great. There is a very large patio with tables where you can eat or have drinks. All of the room balconies have 2 chairs, I guess my only suggestion would be little tables for the balconies that one could put beverages on etc.
Guest User
August 22, 2022
We spent 4 nights in this revamped iconic hotel in Soldeu, and can’t recommend it more. In addition to probably being the top place to stay in skiing season, it’s also a perfect place to enjoy sunny summer days at Andorra. It’s a medium sized hotel, completely remodelled in nov 2021, with amazing amenities and services: like Cocktail bar (with a large list of proper cocktails), amazing restaurant (with room service), a huge kids room, fitness&Welness area (which massages are insanely good, including an amazing couple’s cabin with jacuzzi). They also have parties on Saturdays/Sundays with live music. On top of that, I think probably the best thing of the hotel is the team that works there. From guest services (Emanuela), waitresses (Nina), kids room manager, massage therapists… to the hotel manage (carlos) who were on top of everything to make our stay truly special.
Nicholas
August 15, 2023
Great location excellent service. Top class cuisine
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 01:00–12:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property 3 days in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | € 28.00 (approx. AU$ 45.84) per person |
Adult | € 28.00 (approx. AU$ 45.84) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Very Clean
- 4.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2009
- Number of Rooms: 60
Located in Soldeu, Serras Andorra is in the mountains, just a 4-minute walk from Soldeu Ski Resort and a 1-minute drive from GrandValira. This luxury hotel is 6.5 mi (10.4 km) from TSF4 Solana Ski Lift and 6.5 mi (10.5 km) from TSD4 Pas De La Casa Ski Lift.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for lunch or dinner at Restaurante Bruna, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for lunch or dinner at Restaurante Bruna, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Services & Amenities
Most Popular Amenities
Indoor Swimming Pool
Skiing
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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