Paradise Hotel Reviews

We had a late check in but the family were very helpful and accommodating when we arrived, and also gave us extra quilts as it was quite a cold evening!

I stayed at this hotel while in Dong Hoi. First of all, the family is very nice! They looked into tours to fit my itinerary.And it warmed my heart to hear how it went when I returned from the tour. I got an iced coffee with service it was so good. I would definitely stay at this hotel again if I come back to Dong Hoi.

Perhaps this is one of the best hotels in Vietnam where I stayed, the room is clean with a stunning view. In the evening you could sit on the balcony and enjoy the view of the rock opposite. The owners of the hotel are very hospitable, it feels like you are staying with your relatives) they will tell you everything, advise you, help with any questions, they speak a little English, and their daughter even speaks very well) On the first floor there is a restaurant where you can eat delicious high-quality and tasty food 👌 If I return to these places again, I will definitely come to this hotel 👍 I definitely recommend it

Hotel near Phong Nha Ke Bang area but a bit old. Facilities are like a motel room.

We had planned to stay for 2 nights, but I felt unwell. I stayed one more night on short notice, but they happily accommodated me. You can eat on the ground floor of the hotel, but there are also bakeries, bars and restaurants nearby. A daughter who seems like a family-run hotel? He is very friendly, speaks good English, and will give you detailed advice and directions to tourist spots. I also saw him teaching Vietnamese to other people. On the day of check-out, we left our luggage for a few hours. I left my luggage with me and went back to the hotel to get my luggage. Even with bottled water and a bike I got a coffee to go. I highly recommend it and will definitely come here again. we will stay here. It is a pity that there is no hair dryer.

I took an overnight bus to Phong Nha arriving at 4:30 am. I was absolutely exhausted and I arrived to the door of Paradise Hotel at 7am after an issue with a place I had originally booked. I was greeted and brought inside where the family of the hotel made me feel so welcome. I mean this when I say, they are the nicest, kindest people I have met on my travels and went above and beyond to make sure I was looked after. They allowed me to check in at 7am, and I paid a very small late check out fee so that I had the room until my overnight bus the following day. The star of the show is the owners daughter Hien. Hien booked a tour for me with only one hours notice, organised my washing, gave me really useful advice, arranged transport (during tet which is not easy) and generally made what had started off as a bad experience in Phong Nha, one of the best I had in Vietnam. The price is incredibly reasonable, the bed was the best I’ve slept in and I left Phong Nha feeling so rested. The location of this hotel is perfect, right in the heart of Phong Nha, a short stroll to the tourist office and on the doorstep of the best restaurants in the area. If you’re in Phong Nha, I cannot recommend here enough.

Pros: The family that run the hotel are all lovely and very helpful and make you feel really welcome. Food was good at the hotel, pancakes in the morning recommend. Trip to the caves sorted by the staff here and all was good. Balcony in front of room via a door from the hallway. Cons: Beds were really uncomfortable, very hard (and we like a firm mattress normally) so we didn't sleep well. Room wasn't cleaned for the 3 nights we stayed there, toilet roll, towels and water not replenished. The fridge had a musty smell to it and made everything we put in there taste like it smelt. The bathroom had cobwebs everywhere, had to walk through the shower to get to the toilet which wasn't great when wet, made the floor really slippy. It was low season so there wasn't a lot to do in the evening, few restaurants open, not a lot to choose from and not really much else to do other than the day trips to the caves etc. May be more are open in the high season? Lovely scenery in the area and well worth a few nights to visit the caves.

Amazing stay! The host family is really friendly and helpful with booking tours and busses. The bed in the room is soo comfortable and the A/C work very well. Nice and clean room in general and the mountain view was amazing. Very close to restaurants and shop, can only recommend!! One of the cheapest stays we had in Vietnam and so far the best!

We came here for food last night and as a gluten free it is so hard eating in Asia however this place was insane. They were so accomadating and I had the best meal I’ve had since traveling for 2 months. It is a family run hotel and they are the loveliest family ever and just seem so genuine we only had 12 hours in phong nha however if we had longer we would defiantly stay here .

Everything is very clean, they have a magnificent restaurant, all the food is delicious and at a very good price. In addition, the staff and the owners Huu and Huong are super friendly. The rooms are large and the beds are very comfortable, I recommend it!!!

It is a family hotel. Huonh and Huu who are the owners are very friendly. Everything is very clean. As soon as you arrive at the reception you take off your shoes and walk barefoot throughout the hotel. Incredible cleanliness. Large rooms and very comfortable beds.