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Posted on May 3, 2026
Guest User
The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:THB 16,402
Posted on Mar 17, 2024
Guest User
Love the stay at Eiger! Hotel was opposite the train station and butler was at the train station to help us with the luggage without even us asking for help. Got a room with the mountain view and it’s so beautiful! Definitely recommended and would love to come back to this hotel if we were to be back at Mürren. Thanks Adrian for helping us w the luggages to the train station when we are going back as well!
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Price per night from:THB 11,260
Posted on Apr 16, 2026
Guest User
Every moment here was absolutely wonderful! They were very accommodating with my requests, all the staff were friendly, and the room was quiet, clean, and had an incredible view. The breakfast was also well-prepared, compact, and tasted excellent. It's close to the First cable car, there's a supermarket right in front, and it's not far to walk from Grindelwald station. If I go again, I wouldn't hesitate to choose this hotel. For all the Koreans traveling to Switzerland, if you go to Grindelwald, definitely try staying at this hotel!
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Price per night from:THB 6,084
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:THB 15,266
Posted on Sep 24, 2019
Guest User
The view of the terrace is very, very beautiful and very satisfied. In addition, the service is very cold and polite to all. Dinner needs to be reserved and the taste is not bad. Breakfast is not bad, Swiss breakfast is generally monotonous. The location is very good, very close to the train station.
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Price per night from:THB 9,969
Posted on Mar 27, 2026
Guest User
Not close to the train station or lift station. Requires a pretty good uphill walk. About 15-20 min walk uphill from train station, and about 10-15 min walk from the ski lift/gondola. But once you get there, the location is beautiful. The hotel does offer a shuttle/e-car/bus transport. It's quiet, overlooks the town, views of the mountains, perfect secluded space. Hotel is clean, rooms are beautifully designed, compact but functional. Beds are comfortable, loved the rooms. We had a family room which was perfect for our family of four. The family room consists of two separate rooms across from each other in the hallway. In the hallway, there was a private entrance that brought you into the space where the two rooms were located. We loved this, because it turned our hallway between the two rooms into a foyer. Service was attentive and detailed. Loved the welcome beverage at check-in - nice touch, set the tone for the rest of the stay. Bar was cute and menu was creative. Patio deck restaurant was a perfect place for lunch. Amazing view of town and mountains, outdoor kitchen. Restaurant was great - food and service were wonderful. Breakfast was lovely. We do wish they would have changed up a couple things each day, because it was the same thing every day. Pool/Spa area was amazing. It had everything - sauna, steam room, plunge pool, two lounge pools, hot tub, showers. Caution: remember we are in Europe, some people may enter some of the facilities nude. We are personally not accustom to that, so it was definitely a little alarming for our children to see grown adults around naked. It would not be a bad idea for the hotel to have a policy around nudity or at least warn guests at check-in, on the website, or with signage. Wengen was our favorite place we visited on our tour of Switzerland, will be back, and when we come back it will be at this hotel.
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Price per night from:THB 12,469
Posted on Sep 10, 2025|Junior Suite with Eiger View
Xushushu## Environment
The location is absolutely stunning, directly facing snow-capped mountains and a picturesque hillside. The view from our room window was simply gorgeous. It's also conveniently located right next to the train station, and you can even watch trains pass through the beautiful scenery.
## Facilities
Although the hotel is historic, it's impeccably clean and well-maintained. It beautifully combines classic charm with modern conveniences. Parking is available but costs 25 CHF per day.
## Service
Overall, the service was quite good. However, on our second day, housekeeping didn't replenish our complimentary water bottles, seemingly because we hadn't finished the ones from the previous day. When we finished them and called reception for more, we were initially told there would be a charge. After we explained that the water hadn't been refilled during cleaning, they promptly sent some up free of charge. Interestingly, the mini-bar drinks are complimentary. On a lighter note, the cleaning staff accidentally left a cleaning cloth behind, haha! Each of us also received a complimentary voucher for the evening lounge, redeemable for a drink while enjoying live piano music – a really nice touch. The pool was wonderfully empty, but unfortunately, the sauna was out of order that day.
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Price per night from:THB 13,382
Posted on Jul 28, 2025|Classic Single Room With Jungfrau View And Balcony
Guest User
The hotel was excellent overall. The breakfast was fantastic, with a wide selection. Located directly opposite the train station, it's incredibly convenient for getting around.
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Price per night from:THB 10,410
Posted on Nov 25, 2023|Lifestyle View
李家的木The helpful reviews are accurate. Awesome room view and great service from all staff. We have two adults and one child and they connected two single beds and provided and extra bed. I would say just book (level 4 lifestyle room) with a peace of mind and do remember to bring your own toiletries.
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Price per night from:THB 12,450
Posted on Mar 16, 2026|2-Room Comfort
Guest User
The hotel I stayed at this time was very comfortable, but what really impressed me was the breakfast. There was a wide variety of dishes, and everything was delicious, making me feel incredibly pampered first thing in the morning. Fresh ingredients were used, and the seasoning was just right – I couldn't help but overeat!
The dining area had a bright and clean atmosphere, and the staff were very attentive. Thanks to them, I was able to start my day in a great mood. You often see reviews mentioning 'hotels with delicious breakfast,' but this place truly lives up to that. It's a hotel I'd want to stay at again just to enjoy the breakfast. Very satisfied.
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Price per night from:THB 18,325