Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 30, 2026|Club Room, M Club Lounge Access, Guest Room, 1 King
wxkyoThis is definitely the first choice for business travelers in Kathmandu. Overall, it's very good.
The only issue was that the desk in the room wasn't very functional for working. Another downside was that my flight turned back, so I missed a night, but couldn't get a refund.
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Price per night from:SAR 808
Posted on Jan 30, 2025|Traditional Room
Guest UserWe knew the service would be good as soon as we booked, and within hours we received a welcome email, listing the ways we could contact them if we needed to.
On the pick up at the airport, they were speedy and efficient and the taxi ride only took us 20 minutes with traffic.
As we walked through the door we were blown away by the interior decoration, only then to find that hotel had been a former palace!
Historic artifacts and pictures were strewn through the hallways and the outside only matched the royal feel with perfection.
We stayed in the royal suite, with a big bed and balcony. The staff were great, the breakfast was standard for off peak times and although the location isn't in the depth of Thamel, the area most will go out for eating and drinking, it was within 30 minutes drive of most landmarks and as it was the ambassedy/ office worker area, there was a nice vibe.
There were some things that can't be controlled. The hotel did a good job of providing heat as the weather in February is still chilly.
The pollution was real. Especially as you walk nearer the streets, something to think about if you are sensitive to this. Apart from that, It was all really wonderful. Niraj Yadav the receptionist and the team, we thank you dearly.
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Price per night from:SAR 404
Posted on Apr 20, 2026
Deep1997
I had a wonderful 8-day stay at Mercure Kathmandu Sukedhara Heights and it truly felt like a home away from home.
From the moment I arrived, the service was warm, professional, and consistent throughout my stay. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was calm and welcoming—perfect for both relaxing and unwinding after a busy day.
A very special appreciation goes to the reception team, especially Alon and Shreesha. They went above and beyond to make sure I was comfortable, always greeting me with genuine warmth and taking care of any requests promptly and thoughtfully. Their kindness and attention to detail really made my experience stand out.
The hospitality here is exceptional, and it’s clear the team genuinely cares about their guests. I would definitely recommend this hotel and look forward to staying here again.
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Price per night from:SAR 239
Posted on Apr 3, 2026|Deluxe Double Room
Guest UserThis is a newly built hotel, and it's rare to find such clean bathrooms in Nepal. It's located in a quiet spot at the entrance of Thamel, right next to the Garden of Dreams. While it's a bit far from central areas like Durbar Square, it's a great place to stay if you're looking for peace and quiet at the hotel.
Since it seems brand new, the room was exceptionally clean. The bathroom was also spotless, so I felt very comfortable using it. The breakfast area on the 8th floor offered a lovely view.
The front desk staff were polite, but during breakfast, I noticed other guests were asked for their egg orders, whereas I wasn't (perhaps because I had already taken scrambled eggs). Also, coffee (other than instant) at breakfast was an extra charge.
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Price per night from:SAR 169
Posted on May 9, 2026
MayurpatelWe have booked deluxe room after checking pics which has balcony but when we checked in they gave us room no. 803 without balcony i show them my booking details which has balcony even though hotel it self website showing deluxe room with balcony but they refused so beware if your booking deluxe room.
There is so many thing are downside
Only 1 option for indian veg food for all 3 days
No conditioner in shower
Check in in allow only 30 mins. Before
Check out sharp 12 pm even hotel is only 20-30% occupied
If you are indian and strict vegetarian please choose other option like farfied by marriott which 4-5 mins walking distance from that location.
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Price per night from:SAR 247
Posted on Dec 18, 2024|Deluxe Room
Guest UserI had the most wonderful experience at Lo Mustang in November 2024. I came to Nepal for a wedding and Anisha at the front desk went above and beyond. Customer service was 10/10. I got recommendations for tailoring, jewelry, dry cleaning, and local dresses with transportation. Deepika, front desk manager, was fantastic always making sure my needs were being met and that my stay was comfortable. The hotel is in the perfect location with great amenities. I initially chose this spot because of the beautiful traditional decor. It was beautiful in person with murals on each floor. Breakfast is fantastic with a roof top view. I booked a second time on my way back home because it was so great. I traveled solo and left with new friends.
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Price per night from:SAR 314
Posted on Dec 30, 2025
Guest User
Absolutely loved my stay here! The staff were super friendly and helpful. The room was clean, cozy, and exactly what I needed after a long day of exploring. The location is unbeatable too, just a short walk from the main attractions. Would definitely book again and recommend it to anyone visiting the city!
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Price per night from:SAR 331
Posted on Dec 16, 2025
Guest User
The room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
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Price per night from:SAR 84
Posted on Nov 15, 2025
Anonymous User
The service at this hotel is truly impressive, with excellence evident in both hardware and software. Upon arrival, the concierge proactively helped with the luggage. The front desk staff greeted us with warm smiles, efficiently handled the check-in process, and thoughtfully informed us about breakfast hours and the Wi-Fi password. The P2 staff were very enthusiastic, personally guiding us to the room and introducing the amenities. The room was tidy, comfortable, and well-equipped, with particularly satisfying bedding. The housekeeping department responded promptly and with a friendly attitude. To our delight, the hotel also prepared fresh fruits, showcasing their attention to detail. The overall stay was exceptionally pleasant, making us feel genuinely at home. I highly recommend it to everyone and will definitely choose to stay here again next time!
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Price per night from:SAR 182
Posted on Feb 25, 2026
EK Canada
Smack in the heart of Thamel. Great retreat in the mayhem of it all. Awesome room and service. A few loud bars in the area but they close early, a little later on the weekend. Bed and hot water awesome. Has cable T.V. to watch movies or catch up with what's going on in the world. Worth the money you pay to stay at this place
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Price per night from:SAR 124