Spa hotels in Funchal

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.

We really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!

Hey, it seems that we have upgraded the room type, it is good. The scenery is excellent. The hotel has restaurants and supermarkets to climb a slope. It is a little distance to the city center. The bus stop is at the entrance of the hotel. Don't have too much hope for breakfast, it's all white rice. I don't want to eat a soup. The bath products are okay, there is a brand anyway.

We didn't like it. It felt like everything was missing. There were no slippers, robes, water (!), 3-in-1 cosmetics, and an empty minibar in the room. For this money, you expect more. I wouldn't recommend staying at this hotel. The room with a view of the city overlooked the neighboring hotel Savoy. The view was good, but you couldn't open the window because there were hoods nearby, and the smells of food were drawn into the room. Paid parking - 11 euros/night. Inexpensive, but again, they could have included it in the price for hotel guests. Good roof

The hotel facilities and location are amazing! The rooms are big and the bed is very comfortable. The breakfast is good with many options. The only negative point is the lack of detail in the service. The y offer only one water bottle per room and charge for refill, they offer no vanity kit or sleepers. Emitem magnólia could be a top hotel in Madeira if they pay more attention to the details. Overall we had a good time anyway.

Since it was all-inclusive, we were able to eat and drink at one of the restaurants. The restaurant I recommend is an Italian cafe called VELA DI CANALE. They offer all-you-can-eat hot pizza, and if you time it right, they'll even bake you your own pizza with your favorite toppings. The pool was spacious and we were able to relax. I'd love to stay here again.

My stay at this hotel was truly exceptional. The lady at reception was very helpful, easy to talk to, and explained everything clearly from the moment I arrived. The room was amazing, with a beautiful view that made the experience even more special. All the staff were excellent and friendly. The two girls working at the bar in the afternoon were wonderful — unfortunately I forgot their names, but one of them was Venezuelan. They were both very welcoming and professional. The breakfast team was always respectful and ready to help. One lovely lady was so thoughtful that she prepared my outdoor table setup in the morning before I had even picked my food. The gentleman who seemed to be the manager handled the staff and operations very smoothly — you could really feel how organized and professional everything was. I also noticed the lady who I believe is the GM. She looked incredibly hardworking, present during the afternoon, evening, and morning, always supporting her team. I even saw her celebrating staff birthdays with them. This is exactly how true leadership should be. Anyone looking for real hospitality should visit this hotel. As a Hospitality GM myself, I can confidently say this is an approved place to enjoy a wonderful experience with your loved ones. Thank you to the entire team for such a memorable stay.Keep it up

My second stay at Alto Lido this year and it was even better than the first. Staff is professional and polite. I was kindly surprised with a room upgrade which was beautiful and comfortable. Lovely modern hotel. I will definitely be back again.

A lovely Hotel, with a high level of service and a great restaurant an amenities. The location is only good for those willing to taxi or drive to Funchal- otherwise it is a 30-35minite walk, allow more time for the way back all uphill. The decor of the rooms is dated- very 1990s in style, the carpet is wearing thin in places. The pool side area is nice but could benefit from a modernization to make the decor match the level of service. Can't fault the stay otherwise. Shout out to Sandra, the Maitre 'd, D for her amazing level of service. Obregado!

We booked a triple room 3 beds last min with late bird price. However they gave us double room 2 beds. It's on the 1st floor just next to tennis court which is quite noisy. It's 31 degree F, no air conditioner. Only 1 tiny window can be opened for fresh air but its facing a foot path with many guests access to the indoor pool, gym...etc. Not enough privacy. Location is ok as many small supermarkets, restaurants and bus stops near by within walking distance. Hotel facilities are good for the price.