Spa hotels in Krabi Town

OUTRIGGER Phi Phi Island Resort left me with the exact emotions that make me want to return to Thailand again and again. From the very first moments, you feel the high level of service and an incredibly warm atmosphere. The staff here truly goes above and beyond to make sure your stay is comfortable and carefree. Genuine smiles, attention to detail, and care in every interaction – this is what creates a true sense of hospitality. The resort itself is absolutely beautiful and harmonious: well-maintained grounds, stylish architecture, and an atmosphere of tranquility and seclusion. They've managed to preserve the feeling of a tropical island while adding modern comfort and aesthetics. The restaurant deserves special mention. The service was superb – professional, attentive, and very pleasant. Every visit left nothing but positive impressions. The breakfasts were magnificent: a wide selection, fresh ingredients, excellent quality dishes, and very beautiful presentation. I particularly remember a dessert the chef prepared right in front of me. It was tiramisu – incredibly delicate, perfectly balanced, and, without exaggeration, one of the best I've ever tasted. It was clear how much attention and love they put into even these small details. It's the people who make this place special. The entire staff creates an atmosphere of calm, comfort, and genuine care, making the vacation feel truly exceptional. Thank you to the entire team at OUTRIGGER Phi Phi Island Resort for a wonderful experience and an unforgettable atmosphere. This is a place I truly want to return to.

I stayed in Panan Krabi Hotel which was conveniently located near Ao Nang beach and lots of restaurant, massage shop and 7-11. The room was comfy and spacious with necessary amenities. The staff were very friendly and the check-in/out process was smooth. Cleanliness was okay, the floor was always sticky due to the humidity maybe. The pool is plus point and the environment just good.

The hotel has a beautiful location and the beach is truly excellent. The room was also comfortable and nicely designed. The staff are generally friendly and polite. However, this hotel definitely does not meet 5-star standards. There was no security or lifeguard at the pool or the beach, which is very concerning, especially for families with children. The staff are kind, but there is almost no proactive service. You need to explain everything twice and personally find someone if you need assistance. Housekeeping was also below expectations. Towels and tissues were not replenished unless we specifically requested them. Nothing in the room was refreshed automatically. Even more disappointing, the WiFi was cut off immediately after we checked out. One particularly unpleasant experience happened at the restaurant by the beach. I briefly stepped inside in my swimsuit just to call my child. I explained that we were leaving immediately to change and would return for dinner properly dressed. Instead of a polite reminder, I was told in a harsh tone that I had to leave immediately and that proper clothing was required. The way it was handled felt unnecessarily rude and unprofessional. Overall, the hotel is nice in terms of location and beach quality, but the service level and overall management do not justify a 5-star rating.

We stayed for just one night while visiting my in-laws. We were looking for a hotel with a good pool area for the kids, and it definitely met our expectations. We arrived around 8 p.m., and the lobby was quite busy with guests heading out for dinner. Even so, check-in was quick and efficient. I was pleasantly surprised that the receptionist personally escorted us to our room, especially considering how busy the front desk was at the time. The staff were kind and immediately connected with the kids, which made us feel very welcome. The room was the first real “wow” moment of the stay. It was spacious, clean, and offered a lovely mountain view. The next day, the kids spent most of their time at the pool. The pool staff were especially friendly and helpful. The water was a little cold because of the rain the night before, and it was quite windy, but that didn’t stop the kids from having a great time. Check-out was just as smooth as check-in. The bell staff even took the time to ask about our trip and chat with guests, which was a nice personal touch. I would definitely recommend this hotel to anyone looking for a comfortable, family-friendly place at a reasonable price. The location is also excellent, with plenty of local food options nearby.

An incredibly smart choice, we loved this French-style hotel with huge gardens! The twin beds were super big and comfortable, and the room hygiene was spot-on – truly five-star worthy! It's worth mentioning that the Italian restaurant, both service and dishes, was top-notch; we enjoyed it so much we went twice. The White Lotus Thai restaurant was also delicious, and the service was very attentive! The hotel pool is massive, really fun, and great for families with kids! Every staff member we encountered had excellent service awareness and was very nice! It's only about a 20-minute drive to the meeting point for island-hopping in the morning, which is totally acceptable and very convenient. There's also a 7-Eleven within a 10-minute walk, so it's easy to grab drinks and snacks. All in all, our whole family loved it, a truly memorable hotel experience!

We stayed here for our honeymoon. I mentioned it beforehand, and they decorated the bed for a honeymoon event, though there was no room upgrade. The location is about a 15-minute walk from Ao Nang Beach. It's not super close. The shuttle bus only runs 3-4 times a day, so we mostly walked. However, many tours depart from Ao Nang, so the overall location wasn't bad. There are many Indian and Muslim guests. Perhaps because of this, the breakfast and hotel food seemed to cater to their tastes. The Pad Thai at the hotel's Da Vino restaurant is truly delicious, so you must try it. However, the food takes a very long time to arrive. The prices are also a bit high; we ate there twice, and it cost 1,200 baht and 1,800 baht. Upon check-in, they offer orange juice as a welcome drink. The female staff member at the front desk with long black hair tied in a low ponytail was incredibly friendly and proactive, which left a lasting impression. She seemed to work with a real sense of dedication. The room is small. It's not large and the facilities are more akin to a 4-star rather than a 5-star hotel. The finishing touches and bathroom seemed a bit lacking. The bed was comfortable. Sandals and pool towels are provided. Basic amenities like toothbrushes and shower caps are simple. The hand wash is a bit far from the sink, which is an odd design. Crucially, the Wi-Fi worked well on my phone but I couldn't connect my laptop, which was inconvenient. On our last day, after checking out, we visited Railay Beach. The hotel has separate shower rooms in the lobby, so we could shower even after checking out. I think this is a really big advantage of this hotel. Also, a staff member named Mu was very kind. Honestly, I'm not sure if I would stay here again if I came back. There are many other better places. However, for a one-time experience, I think it's good.

The room was very spacious and clean, making for a very comfortable stay. I especially loved the hotel's private beach – it was clean, not crowded, and felt very safe, with excellent facilities. I really enjoyed my time here; the staff were all incredibly nice and accommodating. Definitely worth another visit!

We recently celebrated our wedding anniversary at the Holiday Inn Resort Krabi Ao Nang Beach by IHG, staying on a room package that included breakfast for five days. Overall, we had a lovely stay, but there were a few things worth sharing—especially for fellow Muslim travellers. We had assumed the breakfast buffet would be fully halal-friendly. While there were halal options available, pork was also served, so do keep that in mind if that’s important to you. The biggest frustration was the breakfast package itself. Although we had prepaid for all five days, the hotel had no record of it. Every single morning we had to explain that breakfast was included, which became quite irritating. Thankfully, after raising the issue for the third time, the team finally resolved it. As a kind gesture, they treated us to drinks at one of their restaurants, which we appreciated. A special anniversary touch was also a little confusing. Mr. Yah mentioned that a small cake would be delivered to our room, but it never arrived. On our final day, we received a brownie instead—perhaps that was the “small cake” he was referring to. That said, we absolutely loved the beautiful welcome message arranged on our bed when we arrived. It made us feel very special. Our daughter, Ava, had the best time! She absolutely loved the Kids Club and the mini water park, which kept her entertained for hours and made the holiday even more enjoyable for the whole family. The resort’s layout took a little getting used to. It’s spread across multiple levels, so navigating around was slightly confusing on the first day. After that, it became much easier. However, families with strollers or anyone with mobility challenges should be aware that moving between the different levels can be a bit of a challenge. Despite a few hiccups, we genuinely enjoyed our stay. The staff were friendly and tried to make things right when issues were raised, and the resort offers a great atmosphere for families. With a few improvements in communication and record-keeping, the experience would have been even better.

We love staying here with my kids .. large room , friendly staff and easy to get grab from here to go ao nang only 200b .. 30min from Ao Nang by car Very calm with not much people here and the sunset view is spectacular Can request for halal breakfast and they will guide you which meals Muslim ppl can eat .. the orange juice is superb Will come here again when visiting Krabi

I liked the hotel. It's a bit old, but they really try. It has its own beach. I wouldn't recommend the breakfast: 1150 baht for a family of three, and there's nothing good to eat. There are much better places right outside the hotel.