Anonymous User
May 6, 2023
It can be said that it is the best and largest hotel in Spiez, but there is an employee named Kass at the front desk, who is simply the worst service I have ever seen at the front desk. Money, okay, no problem, I just complained that the so-called big bed room is two beds put together, not very comfortable, he said I don't need you to inform that because your bad leave. I have a black question mark face ? ? ? As a hotel service industry, you are not seriously ill, are you? When I came down to check out, I said I wanted to change the personal service, I don't like his attitude. The older manager next to me didn't ask what happened, and then Kass was very happy to serve the German-speaking person next to him, anyway , except for this Kass' proper raises, everyone else is very nice, those who can't stand this situation, choose carefully! !
Original TextTranslation provided by Google