This hotel is lovely looking building in the centre of st Austell, it has a small (first come first served) car park and well located for local attractions like, eden project, lost gardens of Heligan, and Charlestown. Our room (12) was adequate with comfortable beds and well equipped en suite, and tea/coffee making facilities. The room itself is a little tired and could benefit from an update, and don't expect any view! But we slept and rested well. The staff are very smartly turned out, attentive and helpful. The food was very good breakfast was well cooked and evening meal was reasonably good value. The hotel unfortunately is let down by St Austell itself, I think we were there when the local vodka and crack appreciation society were having their AGM? and slightly worrying when you are given side door key because they "don't like to let the locals in"! I ventured into the town once and the shopping centre was like something from a distopian/trainspotting type film, so run down. One of the locals was in a corner on a stairway (I think he may have been inspecting the drainage?) He muttered something to me but to my shame I don't speak Cornish.. I think he was inviting me to visit the local hospital? He may have been from the Cornish tourist board? To sum it up.. If you pop a little diamond on top of a dog turd, it's still what it is! But 10/10 for effort.