Explore 4-Star Hotels in Fethiye

This is my second visit to the Juglans Suites Hotel. European-style architecture, elegant design details and room amenities will make your stay comfortable. But the most important thing is the staff, who must provide a high level of service. Unfortunately, the trend is not changing for the better right now. Last time, everything with manager Halil was resolved on a positive note and very quickly. The attention, tact and care with which he treated each client can only be given as an example. He was the soul of this hotel, but unfortunately, he is not working there now. With his attitude to work, he increased the sales of the hotel, such employees are worth appreciating! Now there is no welcome plate with fruits, the pool is not heated, there are no sun loungers on the beach (last year there were), the announced transfer is not provided (for a fee), room cleaning is carried out only on request, but no more than once every 3 days, the quality of cleaning leaves much to be desired (floors are not washed, detergents funds are not added, bed linen is not changed). If you are coming for a long time, take care of a kitchen towel, rags, tablets for the dishwasher and washing machine. In any case, if you accept and take into account the disadvantages, your stay will be comfortable. I recommend that you stop.

The hotel boasts an excellent location, directly facing the harbor. The service was exemplary, the rooms were spotless, and the meals were plentiful. Every room offers picturesque views of yachts and distant snow-capped mountains. The hotel is fully equipped with facilities such as a spa, a swimming pool, and a private beach area. However, compared to local prices, dining at the hotel's restaurant is a bit on the expensive side. Overall, it's a superb choice for enjoying tranquil harbor scenery.

We stayed at this hotel again, and they gave us a deluxe room with a Jacuzzi on the 3rd floor that was in terrible condition. The floors in the room were bulging, making it unsafe to move around. We asked to be moved to a room on the 5th floor, which looked much better, although there's still room for improvement – the armchair was stained and dirty. The pool area was a big disappointment; it looked really bad, with dirty cushions and no canopies (which still haven't been repaired). Regarding breakfast, they offer tea or coffee and then bring out an American breakfast, even though they also have a Turkish breakfast option, but they don't even ask you which one you'd prefer. Also, they don't clear the dirty dishes from the table. We've lost all desire to return to this hotel.

Stayed here for 1 night, and it was very picturesque! It’s just like the photos online. It is a very quiet area we stayed in our cabin the entire time and just relaxed. The hotel operate on a watsapp service and everything requested comes to you very quickly. The property was clean. We did have issues here with mosquitoes and came out with several bites! We went in October, so we couldn’t use the private pool as it is ice cold, which was a downside and our cabin was in the shade so we didn’t get any sun at all during our stay here. But nevertheless, it was a nice cosy night away. 1 night was perfect for us to take lots of pictures and soak in the views. I wouldn’t stay here longer than a night as I feel like you would just be staying indoors without making the most of the holiday.

The parking lot has a swimming pool, the breakfast is very rich, the room is clean and tidy, the hotel location is somewhat biased, and the customer service car for paragliding and island hopping is about 1 hour.

Good hotel, nice room, bed was really comfortable. Mini bar was a bit poor only one of each item when there are two people in a room. Food was good lots of variety and choice. Snack bar food was great and pizzas were delicious. Drinks and cocktails were a very good standard. Staff are very welcoming, friendly and attentive. Disappointed that there was no courtesy room to get showered and changed, you had to use the spa which was not the best and it was so hot and uncomfortable. I did express my views and the lovely lady at guest relations offered a better solution. Would recommend a stay at this hotel and would return.

The hotel location is amazing but the service is the worst one I’ve ever experienced. I’ll share my story with you: They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting. I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think. So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice. So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday. I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”. Absolutely worst service experience ever.

Very satisfied with the facilities of the room! The room is also very affordable. The reception staff at the front desk is friendly and enthusiastic, but his English is not very good, but it is not a big problem. The fly in the ointment is that the hot water in the rain is not hot enough, and the bath is a bit cold. The traffic is also convenient. There are many minibuss that pass through the door of the hotel. I have two more times to go directly to the beach, but this is because they are all downhill, and it will be very tiring if you walk up. Overall very satisfied.

The male front desk on duty at night was very friendly and was the best service I had encountered in this place. Not that I am discriminated against because I am an Asian woman (I have too much malice these days. I came by minibus and I confirmed with the driver twice that I was going to get off here and he still forgot me. And overcharged me!!!! Put me down by the sea and let me drag my luggage for twenty minutes to get here.) After arriving at the hotel, the friendly attitude of the front desk brother made me soothed a lot. And a staff member of the hotel helped me carry a lot of luggage on the stairs. This WIFI sometimes can't connect, remember to open the WiFI setting to delete the hotel's WIFI, and then reconnect to go in. Breakfast is very rich, the best is yogurt! Really like solid yogurt, but smoother than solid yogurt. I don't recommend female compatriots to Fethiye solotrip, especially Asian girls. Men in the commercial street especially like to harass Asian girls, very rude. When you see a white person, you shout ”boss”, but when you see an Asian woman, you will shout ”chinese!chinese!”. You ignore him and he chases you and is very disrespectful. There is even a strange man laughing on the street and opening his hands to me to hug me! And I went to a nearby restaurant for dinner, and the fifty-year-old boss wanted me to be alone with him. Women are better to travel together.

Представляла себе этот отель не много иначе. Но в целом если бы не мои ожидания, то отель очень хороший. Мне пошли на уступки и открыли бассейн после 18:00. Так же бесплатно доступна сауна и хамам. Завтрак очень вкусный и разнообразный.