Explore 5-Star Hotels in Dhaka

We stayed at the hotel for two nights. The breakfast buffet was good. The room amenities were good, including the beds and pillow menu. The view was of a construction site, and the staff were not working at night. The soundproofing in the room was terrible; there was a constant humming noise, and you could hear the neighbors (who were with a child).

First time visiting Bangladesh, so I chose an international chain hotel that had recently been renovated. There were quite a few Chinese guests, and the facilities met the standards of a domestic four-star hotel, which was better than I expected. The price was also reasonable. The security guards at the entrance were very responsible, and I felt quite safe, which is the most important thing.

The hotel rooms and restaurant are very tidy, and all the waiters have a friendly attitude! The service level is very high, and the kind and friendly treatment of Mr. MD Shakli the waiter, left a deep impression on me👍 I will stay at this hotel again next time😊

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

Everything is good and I become a IHG member since staying here. But this time, so sad that I couldn't get membership points because I booked through third parties (Trip.com). It would be great if management can consider to let member earn some membership points even booked through third parties.

Overall, I really liked everything. The hotel is clean and quite new. The breakfasts aren't very diverse but they are tasty. There's a dedicated floor for the fitness area and another for the spa, pool, and a very good sauna. The massage room wasn't working, which was a bit disappointing. The location is excellent, and the rooms have heating, though it was turned off at 10 AM on our check-out day.

Its fine but seems old property . Rooms are small , but clean , staffs are friendly and helpful. But the location is so cowered central , lots of road noise.

The overall experience was very good. Clean rooms, convenient location, and excellent service. A special appreciation to Ms. Tuli from the staff for her professionalism and friendly support throughout my stay. Thank you!