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Posted on Feb 26, 2026|(2double Beds+sofa), No-pets Allowed,Non Smoking
MarioaidahaiThis hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.
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Price per night from:£ 203
Posted on Sep 6, 2025
Guest User
The hotel's shuttle service made getting around incredibly easy. We pre-booked it on Ctrip, and the shuttle to/from Odawara was right on schedule. It also offered flexible pickups and drop-offs at several attractions. After returning to the hotel, a soak in the hot spring was the perfect way to unwind and wash away the day's fatigue.
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Price per night from:£ 171
Posted on Feb 3, 2024
Guest User
Yes, the hotel provides breakfast and dinner. The Japanese food is exquisite and the service is also very good. If the price/performance ratio is higher, it will be more enjoyable. I will go there again in the future. The private hot spring is very good and the service is very good.
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Price per night from:£ 631
Posted on Feb 27, 2026
Guest User
The hotel is located in a very secluded mountainous area. I stayed in an open-air hot spring villa with a large courtyard, and soaking in the hot spring was incredibly relaxing and wonderful, whether it was cloudy or sunny, day or night. The courtyard was beautiful on rainy days. The entire villa area was almost completely silent; aside from occasionally seeing people at mealtimes, I barely saw anyone else, which was very pleasant. The hot springs were also excellent, leaving my skin feeling smooth and moisturized. The room had a living room with a fireplace and a Bluetooth speaker, making it spacious and warm. This was the hotel's biggest draw.
However, some small details were lacking. Some villas don't have parking, like mine, and walking to the parking lot was quite a trek. The bathroom area wasn't well-heated; the shower and toilet rooms were very cold unless the door was left open. The hotel's toiletries need improvement; the cotton pads were unusable, of very poor quality, falling apart into shreds when I tried to wipe my face. The bedding was also quite mediocre, not comfortable at all, and the mattress felt saggy. However, the linens were very clean and fresh, which was good.
Cleanliness was so-so. Both the hot spring pool and the shower room, being made of wood, are prone to mold, and the hotel should clean them more thoroughly.
The Kaiseki dinner was very ordinary. The taste and ingredients were unremarkable, though the price was also reasonable. There's no need to eat the hotel's Kaiseki if you have other options.
The service was decent. They thoughtfully sent champagne for our anniversary, which was a nice touch. Check-in and check-out were handled in the room, and other services were quite proactive.
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Price per night from:£ 212
Posted on Jun 19, 2026
Guest UserHotels in Hakone are generally expensive, but Kai Hakone offers a pretty good value for money.
Room: We booked a standard room. It was newly renovated, clean, bright, and well-designed with a great view. Very comfortable stay.
Onsen: The public bath isn't large, with one open-air bath for men and one for women, both overlooking the valley. It's small but charming. The baths switch locations between morning and evening. The lemon water is delicious.
Other Activities: There's a tea house in the common area with a beautiful view. They offer complimentary tea and snacks in the afternoon, and local shochu in the evening (though it wasn't great). You can also book a local yosegi woodworking activity. The lobby also provides free tea and water all day.
Food: Breakfast and dinner are provided. Post-pandemic, the quality of dining at Kai is not comparable to pre-pandemic times, especially breakfast. Overall, the food is decent with some thoughtful touches, and their desserts are particularly good. I'd recommend staying for 1-2 nights. Currently, the restaurant only offers two dinner menus plus a vegetarian option, and for breakfast, one Chinese and one Western set. So, for our 3-night stay, the dining experience on the third day felt a bit underwhelming.
Location: It's located halfway up a mountain, so you'll mostly rely on taxis for getting around. It's about 1500 yen from Hakone-Yumoto Station.
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Price per night from:£ 270
Posted on Aug 2, 2025
Eric TW Lin
The service was excellent, professional, and very attentive. The in-room amenities were premium and had a luxurious feel. The towels and hot spring attire were made from high-quality material and felt wonderful. It's an excellent choice for a hot spring inn.
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Price per night from:£ 205
Posted on Feb 7, 2025
Xiaopangxie
Pros: The terrace is very photogenic! The hotel is bright and spacious. It was my first time in Hakone. I could see a beautiful sunrise in the morning. The room was beautiful when I took photos. The facilities and equipment were relatively new. The highlight was the cafe in the lobby. There were a lot of coffee, tea, drinks, and wine for free. The juice was very delicious. The oat milk was also organic. Unlike other hotels, the refrigerator only had a few bottles of drinks.
Disadvantages: 1. The hot spring pool was not clean enough. Many places were yellow or moldy and not cleaned. 2. The hot spring was not constant temperature. It was very troublesome to add water by yourself. 3. In addition, the room was actually quite cramped. It was not as big as it looked. The toilet was very small. 4. The bed and bedding were really uncomfortable. The pillow was very small and the quilt was a bit short... 5. The partitions of the hotel were all made of stone. They were very hard. In addition, the room was not big. My friend's hand was scratched. 5. The food was really not delicious... too Japanese. Many things were very rigid. You must eat breakfast at 8:30. The waiter would go into the room and turn on the lights regardless of whether you were sleeping or not. When you took a nap, he would knock on the door repeatedly to confirm all your itineraries for the day. Time: departure time, use shuttle time If you can't confirm, just keep asking...
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Price per night from:£ 289
Posted on Oct 6, 2024
Anonymous User
Perfect hotel. The environment is elegant, the room is large and comfortable, the dressing room, bathroom and open-air hot spring are in the same area, very user-friendly, complete toiletries and makeup remover care products, and a mask, considerate. Kaiseki dinner is perfect, every dish is made with seasonal ingredients, the taste is rich and delicious, the breakfast is also very good, praise the chef. The service of the hotel staff is warm and thoughtful, especially thanks to KAWASE, the family is as kind, let us spend a particularly beautiful two days.
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Price per night from:£ 304
Posted on Feb 18, 2025
Guest User
The famous house is over 300 years old and well maintained. The decoration of the waiting area is more English style, with free drinks and a comfortable fireplace. The waiting area for each group of customers is relatively independent and undisturbed, which is good. On the way from the waiting area to the room, you will pass through several rest areas with different functions, with beautiful window views of different scenery. This time I stayed for only one night, and it was a pity that I couldn't feel the tranquility in front of the window.
The room I booked has an outdoor private bath, and it is quite comfortable to enjoy the courtyard view while soaking.
The Kaiseki cuisine is standard and there is no surprise.
The check-out time of Hakone Hotel seems to be 10 am, too hurried 😂
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Price per night from:£ 310
Posted on Jul 25, 2026|Momoyama-Dai Japanese Wesrtern Style Room With Open-bath Non Smoking
Anonymous UserI thought hot springs in summer would be too hot, but since I couldn't stay in for long, I visited the open-air baths several times. I also booked a room with a private open-air bath, which I used multiple times. It was truly a hot spring extravaganza. The food was delicious, and the service was very attentive. Thank you for everything.
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Price per night from:£ 125