Zanzibar Serena Hotel
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Zanzibar Serena Hotel

No. 20 of Premium Hotels in Zanzibar Archipelago
Shangani St, Stone Town, Zanzibar West, Tanzania
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Highlights
Delicious breakfast
Ideal location
Free parking
Lots to do
Amenities
Outdoor swimming pool
Diving
Snorkeling
Horse Riding
Spa
Massage Room
Private parkingFree
Priority airport pick-up
All amenities
Property Description
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
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8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.8
Service8.6
All 50 reviews
Surroundings
Airport: Abeid Amani Karume International Airport
(8.1km)
Landmarks: Africa House Garden
(160m)
Landmarks: The Tanzanite Museum
(210m)
Landmarks: Freddie Mercury Museum
(220m)
Landmarks: Saint Joseph's Cathedral
(300m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Double Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Premium Double Suite

1 Double bed
Has window
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Room Details
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3

Executive Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Single Prime Suite For Single Use

1 Double bed
Has window
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Room Details
Check Availability
2

Prime Room Sea View

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
13

Standard Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

8.7/10
Very Good
50 reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.8
  • Service8.6
Average for similar properties in Stone Town
Most Mentioned
Review summary
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Views: Guests frequently highlight the stunning ocean views from the rooms and balconies. The hotel's proximity to the sea delivers a picturesque backdrop, with many enjoying the sound of waves and breathtaking sunsets.(based on 2 reviews)
Y‍o‍n‍-‍i‍i‍i
December 12, 2024
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 9, 2025
The receptionist is so rude and unkind. By one day, she changed the check-out time. She doesn't have any apologies for that.
M‍3‍6‍3‍9‍6‍*‍*‍*‍*
May 27, 2025
酒店比較古老 但是靠海 房間有點小了 感覺沒有28平米呀 晚上聽着海浪聲睡的 位置比較好 酒店設施感覺比較一般哈
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B‍u‍e‍r‍s‍a‍w‍e‍i‍s‍i‍l‍i
October 7, 2023
很有歷史感的酒店,住的房間在三樓,推開窗能看見海
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M‍9‍7‍5‍3‍*‍*‍*‍*
October 18, 2025
位置地段好 出門方便 附近都是中國餐廳
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E‍s‍t‍h‍e‍r
August 1, 2025
Was suppose to get a bottle of wine- did not get. Had to schlep an ok. Bottle of wine back to the us. Almost not worth it. Also 10 dollar credit was not honored u til u brought t it up. I get asked to hire their colleagues for tour guide (which was fine, but I felt like a source of commodity). It did t make me feel very good. Also did t feel so good getting feeling somewhat whenever I was buying wine when I was by myself in
T‍h‍o‍m‍a‍s
July 28, 2025
Hotel was marvelous - great location, fabulous views of the ocean and the friendliest staff we've ever had
s‍t‍a‍c‍y
July 14, 2025
It was wonderful, staff was great and pool was beautiful and the live music was the best!!! I will stay there again if I go back!!!

Services & Amenities

Outdoor swimming pool
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: 06:30–10:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the hotel

  • Cash

Property Description

  • Opened: 1997
  • Number of Rooms: 13
Phone:+255-242233587
Email:zanzibar@serena.co.tz
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Zanzibar Serena Hotel?

The cancellation policy for Zanzibar Serena Hotel varies depending on the type of room and booking conditions.

How much does it cost at Zanzibar Serena Hotel?

Prices at Zanzibar Serena Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Zanzibar Serena Hotel have airport transfer services?

Yes, Zanzibar Serena Hotel offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Zanzibar Serena Hotel nearby landmarks?

Nearby attractions to Zanzibar Serena Hotel include Africa House Garden, only 160m from your search (straight-line distance) away.

Does Zanzibar Serena Hotel provide a pool?

Yes, Zanzibar Serena Hotel has a swimming pool for guests.

What amenities or services does Zanzibar Serena Hotel offer?

Zanzibar Serena Hotel has amenities including Shuttle Bus Service.

Does Zanzibar Serena Hotel have breakfast?

Yes, Zanzibar Serena Hotel have the high-rated breakfast including: Full English/Irish.

What are check-in & check-out time at Zanzibar Serena Hotel?

Check-in at Zanzibar Serena Hotel starts from 12:00-18:00, and the standard check-out time is by 10:00.

Are pets welcome at Zanzibar Serena Hotel?

No, pets are not welcome at Zanzibar Serena Hotel.

About This Property

Nearest AirportAbeid Amani Karume International Airport
Distance to Airport8.12KM
Average Price FromMXN10930
Hotel Star Rating5