No. 8 Yueliangwan Road, Industrial Park, Suzhou Industrial Park, Suzhou, Jiangsu, 215123, China
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Guest Reviews of Four Points by Sheraton Suzhou
9.6/10
Excellent
1588 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
Preeti
Fupeng Twin Room
Stayed in Mar 2025
Family
4 review
8.5/10
Very Good
Posted on Apr 6, 2025
I stayed at the hotel with my family for 3 nights. Stay was comfortable and hassle free. We checked in late the first night and ordered dinner from room service and the food was very good.Hotel is a bit far from the downtown but we were aware of the same. There is line 2 subway station close to the hotel which is convenient. There are many food joints just in front of the hotel including papa jones, etc. Starbucks and McDonald were close too. Breakfast was fine as they have both Chinese and English breakfast options.
Response from Property: Dear guest,Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.Regards!General ManagerEdison Shao
Anonymous User
Fupeng Twin Room
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 4, 2025
Nice good service
Response from Property: Dear guest,Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.Regards!General ManagerEdison Shao
Polevaria
Elegant 2-bed Room
Stayed in Nov 2024
Business traveller
4 review
10/10
Outstanding
Posted on Dec 12, 2024
Love the variety foods taste good and delicious, beers also cool and relaxing.
Response from Property: Dear guest,Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.Regards!Edison Shao
Foreverwanderer24
Fupeng Double Bed Room
Stayed in Sep 2024
Solo traveller
27 review
10/10
Outstanding
Posted on Oct 7, 2024
Really good hotel, very clean and people are friendly. Also very nice swimming pool and clean gym.
Response from Property: Dear guest,Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.Regards!Edison Shao
Herry Hendra
Fupeng Twin Room
Stayed in Jul 2024
Couple
2 review
9.5/10
Amazing
Posted on Sep 6, 2024
The rooms is modern and spacious.
We stayed for 6 nights, the place is very convenient..
There are a lot of restaurants opposite the hotel. And at the back of the hotel, there is a local rest that is very delicious.
The breakfast menu varieties are a lot.
We never get bored with our breakkie.
Response from Property: Dear guest,Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.Regards!General ManagerEdison Shao
GeneralChaos
Fupeng Double Bed Room
Stayed in Apr 2024
Business traveller
22 review
8.0/10
Very Good
Posted on May 19, 2024
4 Points Sheraton Suzhou won't win any prizes for style, features or amenities, but it's a solid choice for short business stays in Suzhou. Nice location on the lake and convenient for any part of East Suzhou. The standards rooms are exactly that, but they are fully equipped and well maintained. For a tighter budget this hotel has everything you need.
Response from Property: Dear guest,Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.
JJ87
Fupeng Double Bed Room
Stayed in Feb 2024
Business traveller
45 review
9.0/10
Great
Posted on Mar 2, 2024
Very nice and spacious room, large and comfortable bed.
Nice swimming pool for a swim.
Good breakfast
Response from Property: Dear guest,Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.Regards!Edison Shao
Phings13
Elegant Queen Room
Stayed in Jul 2022
Couple
27 review
10/10
Outstanding
Posted on Aug 21, 2022
A perfect location with excellent view . The staff are friendly and very efficient
Response from Property: Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards!
Guest User
Fupeng Twin Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 13, 2025
I booked this hotel a week in advance. I also stayed in this hotel nine years ago. I wanted to revisit it with my kids. The most impressive thing was the large swimming pool. It takes an hour to drive from Shanghai to Four Points Sheraton. If you arrive early, you can check in after waiting for a while. The hotel is close to the lake and the environment is beautiful. I stayed in an elegant twin room with a good view. If you need anything, please ask the front desk. They are very friendly.
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Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Suzhou. We will continue to work hard to provide you with comfortable and satisfactory services. We are looking forward to meeting you next time and sincerely hope that you will visit Four Points by Sheraton Suzhou again! Shao Jianjun/General Manager
Kuangbendexiaowoniu999
Elegant Queen Room
Stayed in May 2025
Business traveller
2 review
4.5/10
Posted on Jun 8, 2025
Let your food and beverage director take a look at your breakfast.
You are amazing for making an egg so bad.
None of the dishes are appetizing.
This is definitely the last time I come.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review of Four Points by Sheraton Suzhou and for leaving your valuable comments. This is very important to us. We have shared your comments with the relevant departments, which is very important for us to improve our service quality in the future. We look forward to seeing you again!