Ottawa Hotels with Pools

My family had a wonderful stay at this hotel. Front desk staff were amazing. The Cleaner came to knock  the door at 11:45am and as soon as she knocked she opened the door with her key. She didn’t even wait 30 seconds for a response….keep in mind check out is 12noon so we still had 15 minutes to gather our things still. This was the only down side but that’s the error of one single worker so I would stay at this same hotel again whenever I travel to Ottawa.

Booked this hotel last minute as we had to stay one extra night in the city and it was really amazing! This is a hotel I would definitely go back! The lady at the counter was extremely nice and she spoke Portuguese! She was really happy to be able to speak with us in Portuguese and we were happy she spoke Portuguese! The hotel location is really good, downtown near the parliament, and the room was amazing! Really big and spacious studio with a kitchen and a living room. Bed was really comfortable but the sofa bed was not that good (as in all hotels). Toilet was big and had all the amenities. Breakfast was good and had eggs, bacon, fruits, cereals, fresh waffles, chia pudding, bread, … They have private parking at an extra fee but the entrance is really narrow. There’s also street parking around at a fee.

Cleanliness needs to be improved. Maybe it’s just our room but there was big stains on the chair. Otherwise cleanliness is fine. Breakfast was excellent; great price for value. Checkin smooth but the guy at the counter was expressionless, a simple hello or smile could go far. Checkout the next day, the girl was in much better mood. To fellow travelers with small kid: mall playground located 5 minutes walk from the hotel, location is excellent for young families.

Stayed for 1 night to go to a wedding. Amazingly friendly staff, very clean and the bed was so comfortable! Great stay!

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!

We stayed at the Lord Elgin Hotel the night before our wedding, and it was a wonderful experience. The service was impeccable, and the atmosphere was calm and pleasant, just what we needed before the big day. The valet service was quick and efficient, though it’s good to know there is a $44 charge per night. Overall, everything felt smooth and well taken care of, and we’re glad we chose to stay there for such a special moment.

The hotel is new and the facilities are decent. The room even had a shower cap. Breakfast was just okay, but it's great value for money. We stayed with our one-year-old, and it was convenient and comfortable for three adults and one child in a single room. It's not far from the city center, and parking is pretty easy. The only issue is that there's a homeless shelter nearby, so it felt a bit unsafe for solo travelers. It's best not to wander around alone outside, and you'll be fine.

A particularly good check-in experience. The front desk is friendly. They can cook, which solves the embarrassment of not being able to find food on Christmas Eve. The air conditioner in the room is a bit loud. This is the only drawback.

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)