I first stayed at Sydney Hilton in 2006 and the quality is still of that high standard after many years. It’s always great to meet good people, I always look forward to be welcomed by reception staff. On this occasion, Alisa was exceptional. When I asked for a specific room, which was unavailable, Alisa offered a room upgrade, which came with executive lounge access. This was greatly appreciated, as the Lounge on the 36th floor is one of the highlights of staying at the Hilton. It really did make my stay much more memorable. Well done to reception staff, and Alisa particularly. Good job.
Darren