YEHS Hotel Sydney Harbour Suites

YEHS Hotel Sydney Harbour Suites Reviews

YEHS Hotel Sydney Harbour Suites

Tower 1, 201 Sussex St, Sydney, AustraliaView Hotel Details
YEHS Hotel Sydney Harbour Suites
YEHS Hotel Sydney Harbour SuitesYEHS Hotel Sydney Harbour SuitesYEHS Hotel Sydney Harbour Suites
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YEHS Hotel Sydney Harbour Suites Guest Reviews

3.8/5
Good
71 review
Verified reviews
Location4.2
Amenities3.6
Service3.8
Cleanliness3.7
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All Reviews(71)
Positive reviews(59)
Reviews with photos/video(23)
Awesome stay(21)
Awesome rooms(16)
Great service(13)
Convenient location(12)
Large rooms(7)
Many amenities(6)
Negative reviews(12)
Guest User
Standard Queen Room
Stayed in Feb 2024
Solo travellers
40 review
3.7/5
Posted on Apr 26, 2024
Same thing is said last time ! I would stay there again location. Is great
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Guest User
Standard Queen Room
Stayed in May 2024
Couples
1 review
3.7/5
Posted on May 18, 2024
The location was awesome. The bathroom was poor, no shower door or bench to place your clothes or hairdryer. The bed was very hard. No lounge to sit on when watching the tv. The kitchen and dishwasher were awful, so much we didn’t want to touch anything in there. The staff were lovely.
Response from Property: Dear Guest,Thank you for staying with us. We appreciate your feedback and value it. We hope to serve you again in future. We also apologise for the issues you have mentioned and we will look into it. Best regards,Bijay ShresthaFront Office Manager
Guest User
Standard Queen Room
Stayed in May 2024
Business travellers
41 review
4.0/5
Very Good
Posted on May 16, 2024
The room was tidy and location is near my company. Good harbor scenery too. Will visit again next time.
Response from Property: Dear Guest,Thank you for staying with us. We appreciate your feedback and value it. We hope to serve you again in future. Best regards,Bijay ShresthaFront Office Manager
Guest User
Premium Queen Room with Kitchen
Stayed in Apr 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 29, 2024
Stayed at the premium queen room with kitchen. The room is spacious. It has complete kitchen set like airbnb, and the bathroom bidet was modern which comes with a remotes.
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites. Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged. We love to accomodate you again in future. Regards, Bijay Shrestha Front Office Manager
Fraser
Standard Queen Room
Stayed in Feb 2024
Couples
1 review
1.7/5
Posted on May 4, 2024
The WORST accommodation for the money I’ve encountered. The room smelled of sewerage for the entire stay despite alerting the hotel staff about it. Nothing was done about the smell or even attempting or offering another room. Post stay, I emailed the hotel via direct email and a review reply, without a response. Before writing this review, I emailed the hotel again to give them an opportunity to explain, still no response. I will never recommend, and will actively condemn the hotel brand. I can understand that sometimes things are beyond the hotels control, but zero response from the hotel is inexcusable and leaves me no option but to leave this review. 0 out of 10
Response from Property: Dear Guest,Thank you for staying with us. We appreciate your feedback and value it. We hope to serve you again in future. We also apologise for the issues you have mentioned and we will look into it. Best regards,Bijay ShresthaFront Office Manager
Guest User
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 2, 2024
Amazing stay! We stayed over the new year and it was in ideal walking distance to opera house and bridge, around half an hour! Lovely staff and room was made up with fresh towels everyday, the toilet was next level...it had a remote control and different settings! Overall great stay and would recommend, we even got a complimentary box of chocolates from them to celebrate the new year which I thought was a lovely touch and much appreciated
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Guest User
Standard Queen Room
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on May 7, 2024
Not bad Location close to QVB Nice and clean Staff are friendly
Response from Property: Dear Guest,Thank you for staying with us. We appreciate your feedback and value it. We hope to serve you again in future. Best regards,Bijay ShresthaFront Office Manager
Stephen Tan
Premium Queen Room with Kitchen
Stayed in Dec 2023
Couples
1 review
3.5/5
Posted on Jan 2, 2024
The room door cannot be deadlocked, and the reception allowed someone else to have our room AND room key (after we have already settled in). These new guests opened our door at 11:30pm!!!!! The lights in the hotel are pure white and overly bright, and there is NO way to dim them. Pretty harsh lighting to walk around in at night.
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Yoonjoo
Premium Queen Room with Kitchen
Stayed in Dec 2023
Business travellers
2 review
3.5/5
Posted on Dec 2, 2023
The building was under renovation. Only 1 lift was working on manual mode. Very inconvenience. Also, I could smell paint chemicals whole time in the room, made me sick.
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Guest User
Premium Queen Room with Kitchen
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
great location very friendly helpful staff
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Guest User
Premium Queen Room with Kitchen
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 7, 2023
Beautiful and spacious hotel suite with a separate room. You’ll find everything you need on your trip in the suite, washing machine, dryer and a kitchen with an oven for those who loves to cook. Perfect for families planning to stay in Sydney for a couple of days. Excellent location, it’s right next to Darling Harbor, 10 min walk to Town Hall train station and light rail station (Woolsworth is there too). Has a bus stop nearby. Impeccable cleanliness, nothing to complain about. Friendly and helpful staff. One thing to note is when I booked this hotel via Trip.com it says the room comes with free breakfast for two, turns out the hotel staff never heard anything about the breakfast. Still the staff were kind enough to take care of that for me. Deeply grateful to the staff but Trip should definitely clear it up with the hotel. Overall 5/5, would definitely recommend.
6/8
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Guest User
Premium Queen Room with Kitchen
Stayed in Jun 2023
Couples
14 review
5.0/5
Outstanding
Posted on Aug 8, 2023
I have stayed here multiple times. Great location if you’re a first timer to Syd. Breakfast they offer is quite bad but to be honest its the best for the value and always better than nothing
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Sevillae
Premium Queen Room with Kitchen
Stayed in Feb 2024
Friends
19 review
4.2/5
Very Good
Posted on Feb 8, 2024
Good location and accommodating staff.
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Adolph
Premium Queen Room with Kitchen
Stayed in Apr 2023
Family
8 review
4.7/5
Amazing
Posted on Apr 16, 2023
Staff are friendly and helpful. Room is clean and tidy. Breadfast is also good. Location is near attractive landmark.
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager
Guest User
Premium Queen Room with Kitchen
Stayed in Feb 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2023
A friendly and fast check in experience. I got an upgrade to a 2 bedroom apartment, which was well equipped. The decor was modern and the apartment was very comfortable, with a nice view. The location was great for stepping outside and going for a walk to soak up the atmosphere Sydney has to offer. Highly recommended!
Response from Property: Dear Guest, Thank you for staying with Yehs Hotel Sydney Harbour Suites.Your feedback is valuable to us and helps us to improve our guests experiences. Your comments are acknowledged.We love to accomodate you again in future.Regards,Bijay ShresthaFront Office Manager