Wyndham Grand Shanxi Xiaohe Xincheng

What should I say? I didn’t want to write about this unsatisfactory experience, so I thought I’d forget it. After all, their service attitude was okay. But what I really couldn’t bear was what happened in the end. I paid cash for the cocktail I ordered at the lobby bar. I had to wait a long time to find the money. I had to catch a flight and the car was already waiting for me outside. I could only leave in a hurry without asking for the money. I would like to briefly talk about this poor stay experience. Not to mention the remote location, the new hotel has good facilities, but the temperature in the room is 26 degrees and extremely dry, which is really unbearable. The temperature had to be lowered by opening the windows at night. As a result, I woke up in the morning with a very uncomfortable throat and sneezing. I am also from the north. Hotels in the north should not be like this.

It was my first time to stay at Wyndham Hotel Taiyuan. The hotel is newly built and the facilities inside are very new. The rooms are large and comfortable. The waiters are warm and hospitable. They changed us to a deluxe king room as soon as we checked in. They saw us making tea and asked We were given two buckets of water, which is not available in other hotels. The breakfast was also very rich. I will stay here again in the future when I go to Taiyuan. I am very satisfied and thank the hotel staff for their warm hospitality!

I stayed with two children and got a free room upgrade. The room was very spacious and the window view was beautiful. Every staff member including the front desk staff and restaurant service staff were very enthusiastic and thoughtful, with first-class service awareness! The swimming pool is very clean, but there are swimming lessons for outsiders, so you can go at a staggered time. There is a small park that the children like very much. Except that there are no restaurants, attractions, shopping malls, etc. around, the hotel itself is great, quiet and comfortable, and worth staying!

The breakfast is good and the service is very good. Wang Zihao and Diana are very considerate. It would be better if the TV in the room can be connected to the Internet. It is a good place to take children to relax! The pool is great and the service is great

Entering the hotel lobby gave me a refreshing feeling. The first thing that caught my eye was the Shanting and Water Pavilion. Shan Pavilion refers to the courtyard in the mountains, and Shui Pavilion means a pavilion in the water for people to rest. The wooden structure in front of you is shaped like the ridge of the towering Taihang Mountains. The hanging decoration above the lobby is the "Oriental Jewel" crested ibis. This bird has a gentle and calm character. Chinese people call it the "auspicious bird". There are 10,800 birds on the ceiling. Below the shape is a sunken seating area, surrounded by pools and green trees. Sunlight pours down from the glass dome, forming a natural landscape of mountains and rivers. The hotel uses the two characters "dragon" and "courtyard" as its design concepts, borrowing the power of "dragon" and taking the meaning of "courtyard". These two main elements run through the entire hotel. Fitness center, a 200-square-meter arc-shaped infinity heated swimming pool echoes the landscape of the Xiaohe Conference Center. (The average depth of the swimming pool is 1.2 meters. The length is 22 meters and the width is 6 meters.) The locker room is equipped with a tropical rainforest-style rain shower area. , the surf pool can help you quickly relax your muscles after swimming for fitness. It is also equipped with a small sauna, gym and swimming pool facilities. The experience of staying here was great. The hotel is very new and has complete facilities. The room is especially beautiful with its large floor-to-ceiling bay windows. I highly recommend it to friends who come for vacation and leisure. Special praise to Manager Liang Jindong of the Guest Service Department, Emily, George, Wade, Sophia, and the gym staff. Especially Wade, Xiao Wu, he was very enthusiastic, patient and professional. He took me around and explained the layout features of the hotel. He is a great young man!

It's really bad. Please don't stay here in the future. The cleaning is not clean. It's too perfunctory. The water glasses are not washed or replenished after drinking in the room. Breaking into the door while sleeping is really a violation of privacy. It's so bad. It's so bad. Got it

The service is very good and the environment is also very good, especially the young man Wu Yudong at the front desk. He is super patient and attentive. I checked in with my two children and he helped me deliver everything to the room. The food in the Chinese restaurant on the second floor is also good. The hotel swimming pool is also very beautiful. There are not many people when it just opened. I recommend everyone to try it.

I'm very lucky to have chosen the right hotel when I came to Taiyuan for the first time. The experience was great. Personally, I think the value for money is No. 1 in Taiyuan🥇 Service💁: Full service from all staff! Special thanks to Miss Zhang Yang for helping us arrange the room in advance and upgrading the room type by two levels! Facilities 🏊: The gym equipment is complete, the water quality of the infinity pool is very clean, and there is a small hot spring pool in the locker room. It is very comfortable to take a shallow dip after swimming! Breakfast🥯: Chinese and Western dishes are all exquisite, and the dishes are different every day! PS: There are many detailed designs in the hotel that are quite heart-warming. If you stay for a few more days, you will quickly realize the difference between other hotels🌟

The environment is very good. You don’t have to go to Sanya to enjoy the infinity pool and high-quality services. It’s really a surprise! Special thanks to the beautiful lady Feng Yanping at the front desk for upgrading our family's room and giving us many surprises! The children were super happy to get the gifts, and they also enjoyed the beautiful sunrise🌅, which made this weekend pleasant and comfortable~❤️❤❤We will have somewhere to go on weekends in the future~