We stayed at Playa Feliz for a week all inclusive in July as at moly of 5, 2 adults an 11 year old and 7 year old twins. I would say Playa Feliz on it own is not 4* but with the ability to use everything at Orquidea next door it does live up to that rating. We were initially in the wrong apartment for two days, we were eventually moved to what we had booked and paid for. Both apartments were clean and comfortable, air conditioning isn’t throughout the apartments but did a not bad job at keeping the rooms cool. It was over 42 degrees at one point so air conditioning was needed! There were a few cockroaches, we were all inclusive so didn’t have any food in our kitchen - I’m guessing it would have been much worse if we had. The complex is in a beautiful setting, we found it quite quiet at Playa Feliz with lovely views. It’s just a short walk to Orquedia, where the bigger restaurant, more pools and main entertainment is. We never had an issue getting sun beds, we were ready to sit in the sun after breakfast (10/10:30) and always found somewhere to sit over looking the sea. Playa Feliz was not as crowded. It was lovely to have a choice of which pools to go to. Orquedia pools were super busy but great fun for the kids. There was plenty of entertainment around the pools for all ages. Kids club was fab, our children had a great time. There was so much choice of things for the kids to do. The entertainment staff were brilliant, so so enthusiastic and really talented too. The two I remember the names of were Pippa and Jaoquin - there was a girl who sang Dolly Parton songs one night who was an amazing singer too. All the TUI staff made such a fuss of the kids to make their holidays special, thank you. The foam party and beach party were brilliant, such lovely memories to have. The food was good, enough choice - pretty typical all inclusive food. The staff did struggle to keep up with demand at busy times, there weren’t always tables available immediately, it took a while for tables to be cleared and popular dishes to be topped up but we didn’t mind so much as we weren’t in a rush. I would have liked waffles at breakfast more often! (They were amazing) All the hotel staff apart from 1 TUI rep were lovely, all smiley and happy to say hi in the passing. On our 5th night my youngest daughter was sick all night, she was absolutely devastated to be unwell but to miss out on the end of her holiday while she recovered. The next night my son was sick too. I asked for the apartment to be cleaned and clean bed linen, they didn’t really clean as much I as I would have liked so I bought stuff from the Spar and did it myself. I went to the chemist across from Orquedia to see what I could buy to help them recover. The women working there said that a lot of people had reported being unwell with sickness. I don’t think it was the food as my other daughter had eaten the same. I reported the illness to TUI. I overheard a conversation at reception (Orquedia)ab