Not a great place to stay. It started en route from Inverness to Thurso my husbands phone kept ringing when we stopped for a break it turned out the hotel had taken the money for our up coming stay but put wrong amount in adding an extra 0 making it in the thousands hence card company was blocking it as fraud. It took us an hour to sort out, all they had to do was wait for us to arrive to pay. The building is not very inspiring and does look bit like a hostel. We had booked dinner which again was not a pleasant experience took 15 mins to take any order for drinks even though not busy after another 15 mins after talking amongst themselves behind bar waitress came back stating what the wine we had ordered was not available so we choose another one, when this came it was so warm it was very unpleasant despite trying to cool it down with ice. Our food order was taken after 45 mins we asked where our food was, only to be told it had been forgotten , not sure who was at fault waitress or kitchen, had it not been too late to go elsewhere we would have left so had to wait another half an hour whilst they cooked the food. Needless to say we never ate there again and went out. Unfortunately this hotel is situated above a bar where all the youngsters congregate, not sure if it was true about all rooms but the music was very loud and it went on from 1630 till midnight. Not a pleasant place to stay.