Huimilandeshijie
May 27, 2024
I came to Tiantai for a two-day weekend vacation and stayed at Xingye. The hotel's hardware is comfortable and the staff training is in place. From driving to the hotel, because the hotel's new energy charging procedure is a bit complicated, the young man in the luggage depar**ent is very enthusiastic to help operate and explain. When checking in, Miss Chen at the front desk is also amiable and responsible. She is service-minded but does not disturb the guests. The waiters in the restaurant can also introduce the dishes and confirm with the guests. The front desk staff responds to any inquiries from the guests very quickly and efficiently. The way from the lobby to the room is a bit like a maze. Once I got confused and went to the lobby to ask, and the young man sent me directly to the room.
In terms of the hotel's service, you can feel that the training has taken a lot of effort in the details. It is serving guests attentively.
For breakfast, although many guests complained that it was simple, I can accept this set meal format. It's just that in the Japanese set meal, the quality of rice is slightly improved (the Japanese are very particular about the quality of rice. There is a proverb "As long as there is delicious rice and pickles, every day is a good day."), the side dishes are not pickles, and they are replaced with big roots, etc., which may be more Japanese.
The makeup artist and photographer for the travel photography provided by the hotel were very responsible and took good photos.
Finally, I want to say that in recent weeks, I have been staying in hotels with gold diamond level on Ctrip and Qunar.com in Suzhou. Only international chain hotels, such as Four Seasons and Hoshino in Suzhou, will not ask guests to write five-star reviews when they leave the hotel. Others will all make such requests in a tactful way. Some will even send WeChat push notifications after the guests leave the hotel.
In the future, when I come to Tiantai, Hoshino will be my first choice.
Original TextTranslation provided by Google