Guest User
May 27, 2024
First I must convey my sincere gratitude to Mr. Sharafath ( Sales Executive Thema Collection) for all arrangements made for overall all along with other properties of Thema Collection. Out of All that I found Kithala is the best one with Hospitality and Creativity. Location is a strategical location Areas Near By - Kataragama , Tissa , Yala , Weeravila, Mattala Airport. Attractions Near By Kiriwehera, Kataragama, Tissa Tank , Tissa Stupa, Yatala Stupa, Yala National Park, Weeravila Tank. Road Access - Colombo Kataragama Road, Expressway in 20 minutes. This is amazing property by Thema ,facing to stunning view of a paddy fields and align to water bodies. Hotel is almost fully booked on the date that I booked, seems 40 Room/Suites were full with Families. But with the capacity and capabilities of Hotel staff the arrangements were made nicely. Based on what I have understood there were two Main Leadership Characters who run the operation with their passion. Mr. Indunil ( if i not mistaken , he was the Manager F & B ) , Mr. Indunil is the truly hidden Gem for this Kithala property. and He is an experienced guy to handle the operation. He was spend few minutes with all guests to understand their requirements to customize it as much as they wish, that's his passion. and Mr Dilshan Front Office Executive , he is a young guy with innovative ideas without any ego. Mr. Dilshan and Reception Girl were handling Front Office well, by welcoming us with wet towels and welcome drink as a customary way, and then they invited us to light the oil lamp before we start our stay. This is somewhat unique experience for all guests who visited this nice property. Then Reception girl direct the us and all guests to respective room/suite accordingly. Room - Facing to Paddy Field. Special Thanks to Mr. Dilshan and Team for offering Fruit Items to the room, it was really delicious. Shampoo and Body Wash and Hand Wash - This property has it own product, that's really amazing , all are herbal product, We love them very much. I thought buy these products too. Public/Open Areas - Clean and Tidy , Maintainace Team done the Job well. Swimming Pool - It has Baby Pool too, and also It contain swimming support items for babies. This is very first time i have ever seen in Sri Lanka. Amazing idea. Buffet and Food - Having nice spread with action items were made my appetite more and more. All in All the Lasagna was the best food item which we were really enjoyed. Thank You for it Mr. Indunil and Chef. Before conclude I would like to Thank the Stewardess , Girl who always with a smile face and more care on my baby at the Dining Time. And Thank you very much for 03 steward ( Boys ) too. Finally I must give my regards to Mr. Indunil who cared my daughter's meal very well , even without I proposing / asking he arranged it well, It was really meant to us. And thank you very much for the all staff by making our stay with many experiences and happiness. Suggestions :