Theatel Haneda II Reviews

Response from Property: Thank you very much for staying at our hotel and for your review . We are delighted to hear that you were satisfied with our location, the surrounding facilities, the cleanliness of our rooms, the comfort of our beds, and the use of our heating and Wi-Fi. We are also encouraged by your warm words about our staff's service.We will continue to make efforts to improve our services for the comfort of our guests. We sincerely look forward to your next visit.

Response from Property: Thank you for choosing to stay with us and for sharing your valuable feedback!We’re thrilled to hear that you found our location convenient and enjoyed the unique experience of having a projector in the room instead of a traditional TV. We strive to offer something different for our guests, and we’re glad it added to your stay.We appreciate your comments about the room key code and the TV options. We’ll certainly look into ways to make the key code more user-friendly and will consider expanding the entertainment options for future stays.Thank you again for your feedback, and we hope to welcome you back to our hotel soon! Wishing you all the best in your travels.Sincerely,The entire team at THEATEL Haneda II

Response from Property: Thank you for your kind words! We’re honored that you consider our hotel a great choice. We strive to offer our guests the best experience, with comfort, convenience, and excellent service, especially for travelers near HND Airport. We look forward to welcoming you soon!

Response from Property: Thank you very much for staying at our hotel and for your warm words. We are very pleased to hear that you found our location convenient, just a short walk from the station. We are most encouraged that you found our hotel to be ideal for a quick overnight stay.Our hotel is conveniently located just a 3-minute walk from Anamoriinari Station on the Keihin Kyuko Airport Line (exit the ticket gate and turn right) and a 2-minute walk from the bus stop for the airport. We hope you will visit us again on your next trip.Our staff will continue to make every effort to provide you with a more comfortable and convenient environment. We sincerely look forward to your next visit.

Response from Property: Thank you for your feedback. We're glad to hear you appreciated our convenient location near Haneda Airport. We apologize for the inconvenience you experienced with the QR code placement during check-in—we understand how frustrating that must have been, especially after a long journey. We’ll review the setup and consider adjustments to make the process smoother for future guests.We also appreciate your comment regarding room size and will take it into account as we continue to improve our guest experience. We hope to welcome you back for a more comfortable stay in the future.

Response from Property: Thank you very much for choosing our hotel. However, we apologize for the inconvenience caused by the incorrect PIN code at check-in. We also take your comments regarding cell phone roaming and telephone contact very seriously. In the future, we will thoroughly manage PINs and provide information to prevent such problems from occurring. We are very pleased to hear that you are satisfied with the size of your room. The entire staff will make every effort to provide a more comfortable stay for our guests. Thank you very much for your valuable feedback. We sincerely look forward to serving you again.

Response from Property: Thank you for your kind review! We're happy to hear that you found our location convenient and that you enjoyed the comfort of the room, especially with the sofa and entertainment options like Netflix and YouTube. We hope to welcome you back soon for another pleasant stay!

Response from Property: Thank you for your review! We’re glad to hear that our hotel worked well for your needs, especially with its proximity to Tokyo Haneda Airport. We understand that the rooms are compact, but we strive to offer a comfortable and convenient stay for travelers.We hope to welcome you back in the future for another easy and restful stay before your flight!

Response from Property: We sincerely apologize for any inconvenience caused during your stay. We are very sorry that we did not meet your expectations regarding the cleanliness of the room. We will review and thoroughly implement our cleaning standards and make every effort to improve the situation.We also appreciate your comments regarding the lack of amenities, bathroom hooks, and washbasin facilities. We take your comments seriously and will consider improvements to enhance comfort and convenience.We apologize again for not meeting your expectations and thank you for your valuable feedback. Should you have the opportunity to use our facilities again, our staff will do our utmost to provide you with even better service.

Response from Property: Thank you for your kind words! We’re glad to hear that you had a smooth check-in and check-out process and enjoyed your overall experience with us.We hope to have the pleasure of welcoming you back again soon!

Response from Property: Thank you very much for choosing our hotel. We appreciate your specific comments regarding access from Haneda Airport and check-in via Skype. We hope that our staff's assistance with check-in was of some help to you during your stay.Although we have limited space in terms of room size, we will continue to improve our facilities and services to ensure your comfort. We sincerely look forward to serving you again.

Response from Property: Thank you for choosing to stay with us and for sharing your experience!We’re so glad to hear that our convenient location near the airport and smooth check-in process contributed to a comfortable stay. We strive to make your visit as hassle-free as possible.We appreciate your feedback regarding the room size and the projector setup. While the room may be on the smaller side, we’re pleased it met your needs for the night. We will also look into offering additional ways to enhance the entertainment experience for our guests.Thank you again for your valuable comments, and we hope to welcome you back in the future! Wishing you safe and pleasant travels.Sincerely,The entire team at THEATEL Haneda II

Response from Property: Thank you very much for choosing this hotel. We are very honored to receive your compliments about our location. We are also pleased to hear that you found our location convenient in that there are good restaurants and convenience stores nearby and that we are close to the airport. We feel proud that we were able to provide a comfortable and convenient stay for you. Our entire staff will continue to make every effort to provide you with the highest level of service and satisfaction. We look forward to serving you again.

Response from Property: Thank you very much for choosing our hotel. We are very pleased that you chose our hotel for its proximity to Haneda Airport and that you were able to use our online check-in smoothly. We are honored that we were able to support your comfortable stay. Our entire staff will continue to make every effort to provide convenient and comfortable service. We look forward to serving you again.