Anonymous User
October 6, 2024
Junyue Hotel really refreshed my inherent impression of local accommodation.
The thoughtful service far exceeded my expectations!
Front desk service: From the moment I stepped into the hotel, I felt the meticulous care. The front desk manager Lang not only personally pulled the luggage and led me to the room, but also took the initiative to offer to wash the car for me. This attentiveness and thoughtfulness made people feel warm. When I saw that I was staying with my child, I was even more considerate to prepare exclusive toiletries for the child. Noticing that my hair was long, I also specially replaced the high-power hair dryer for me! When I came back in the evening, the housekeeper had already thoughtfully sent fruits, drinks and free health porridge. I have to say that the health porridge in many hotels is perfunctory, but here, I actually drank it all, it was so good!
Room cleaning: The attentiveness of Aunt Wu in the room is also impressive. When the temperature dropped on rainy days, she not only sent health tea in time, but also tidied the room in an orderly manner. The clothes were carefully stacked and the items were neatly placed. Even when she saw that I had washed clothes, she took the initiative to provide hangers and help me hang the clothes by the window. Such service details can only be experienced in luxury hotels, even for me who has been a platinum member of Wan* for many years. Most five-star hotels are far from being able to do so.
Efficient response: At 10:40 pm, when I needed ice cubes, the hotel staff responded quickly and delivered them to the room almost at the same time as I made the request. In contrast, in other hotels of the same level, waiting for half an hour is the norm, and Junyue's efficient service is undoubtedly a highlight.
Breakfast experience: In terms of breakfast, Junyue Hotel is even more thoughtful. For me who loves Chinese food, the variety and quality of breakfast make people feel the full sincerity of the hotel. On the first day, I only ate for more than ten minutes because of the tight time to go out, but on the second day, I had plenty of time and found that the richness of breakfast almost made me feel like dinner, which was really memorable.
Facility quality: The hotel's facilities are also what you see is what you get. I was quite worried before coming here, because except for luxury five-star hotels, many hotels with European decoration are not well maintained, and even have obvious musty smells. There is no such feeling here at all! The amenities are advanced, and the bedding is comfortable and soft, which makes people feel at home during the tiring journey.
When we checked out on the third day, Manager Fan asked if we had enough water.
Junyue Hotel undoubtedly showed its excellent service quality and attentiveness in all aspects, which is unforgettable.
It's a pity that there are only suites with big beds facing the river, otherwise I can try a room with a beautiful view next time.
I wish you better and better!
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