Guest User
January 31, 2023
It seems that the beach is not owned by the hotel (despite its name) but by a snack bar who employ those who "manage" it. We apparently occupied the wrong sunbeds on a virtually empty beach. The lifeguard threatened my 72 year old wife while I was at the hotel, putting his face virtually up against hers and shouting at her, because it was his job to ensure you occupied the "correct" sunbed. "The sunbed numbers are for US and not for YOU." It seems the sunbeds are allocated to a room number but no one had told us this. **It is only since we returned home that I realised there is an obvious solution. Can you see it? Answer at end of this review. When asked to confirm the time of our transfer back to the airport our Mistral rep replied "I've told you a thousand times!" She hadn't told us at all, didn't tell us at this point and the notice on the board referred to a post on an unnamed website. The evening meal was a self-service buffet. The rep asked us to keep the same seats in the restaurant throughout the week, as to sit in a different seat each evening would confuse the staff. I still can't work that one out. At breakfast, the table setting consisted of a teaspoon and a paper napkin. Any other cutlery or crockery required had to be collected by the guest. Items (bowls, knives, etc) would regularly run out and no one rushed to replace them. One morning there were no bowls and I asked a member of staff for one. He glared at me and thrust a teacup at me and walked away. I could relate many similar tales, but we decided to laugh at each incident instead. I laughed a lot during our week. I kept expecting to hear a female voice shouting "Basil!" The shower in our room was quite the worst I have ever encountered, tiny with concertina doors. I had to soap my sponge before I entered the semi darkness (as I couldn't bend down in it) and try to wrestle the doors closed. Initially, we couldn't close the doors at all as the trim had been fitted by a child. **Change rooms.