Luxury Inn & Suites Troy

This place was in total disarray. The building had a bad smell and the room smelled even worse. It was very run down

The elevators were broken, which is a huge inconvenience for someone that has had 4 knee surgeries. Instead of comping us a room for downstairs he up charged us instead. It's not our fault your equipment was faulty. I was disappointed we had to pay extra for the mishap.

Pool out of order, elevator not working, no hot breakfast. Springs in mattress were apparent. Otherwise clean and nice staff.

Okay for 2 star place but overpriced due to pool closed for maintenance (per other comments, been that way for years), on the go breakfast (no hot meal), noisy A/C, centipedes in bathroom at night, and in need of overall renovations. Friendly & efficient staff, comfortable & clean bedding, felt safe.

It’s a clean enough facility. Beds are super firm if you like that. It was quiet. Not so much luxury or suite-like but it served its purpose. Pool was under construction so no access to that area.

Going Through a remodeling process. Swimming pool was down. I have breakfast was not hot.

People next door yelled at 2am till 5am. No pool. Ceiling missing in hallway by elevator. Breakfast was either muffin or breakfast sandwich, nothing else. The smells in the hall are very strong. No Luxury about it!

Limited hotel choices in Troy so settled on this one. No mention on ******* of the building under repair. Entire pool and common areas are covered by plastic and the ceiling is wide open to pipes and ventilation. Told pipes burst and waiting for insurance settlement but looking at reviews now it’s been like this for over a year. Room is was okay for cleanliness. Some sheets and pillowcases seemed dingy yellow not white. Corner molding was off one area and leaning in the closet area. Nails in wall maybe where there was a picture. Plaster under window visible cracked and coming off. Walls paper thin and so much noise after midnight, TVs, people talking and you would have thought they were in our room, walking, things hitting the wall?? Didn’t get much sleep left hotel before 7am on our vacation. Would not stay here again. Drive the extra miles to different town or try one of other 2 hotels in town. $124 was too much for condition of this hotel.

Should have looked closer at other reviews! “Renovations” still in progress! Looking back it’s been more than a year. Free breakfast was one type of package muffins and package breakfast sandwiches. Only coffee, no juice. Pillows were hard and flat. Location was convenient for our stay but definitely would have gone to Wentzville instead.