Occidental at Xcaret Destination - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Akumal

Occidental at Xcaret Destination - All Inclusive

#10 of Premium Hotels in Tulum
Camino a Xcaret Carretera Federal Chetumal - Puerto, Avenida Benito Juárez, 282, Akumal, Quintana Roo 77710, Mexico
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When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This upscale property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 102 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Landmarks: Xcaret Park
(570m)
Landmarks: Xenses Park by Xcaret
(970m)
Landmarks: Xplor
(1.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Junior Suite 2 Queen Beds

Junior Suite 2 Queen Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Private Toilet
Hair Conditioner
Room Details
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Deluxe Room (Unlimited Xcaret Xperience-Basic Entrance)
6

Deluxe Room (Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Deluxe Room (Concierge, Unlimited Xcaret Xperience-Basic Entrance)
5

Deluxe Room (Concierge, Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Junior Suite Studio
4

Junior Suite Studio

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Royal Luxury Room
5

Royal Luxury Room

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Visual Fire Alarm
In-room Wi-Fi
Room Details
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Royal Suite
10

Royal Suite

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Luxury Room (Level Unlimited Xcaret Xperience-Basic Entrance)
4

Luxury Room (Level Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Deluxe Room
7

Deluxe Room

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Royal Suite (Level Unlimited Xcaret Xperience-Basic Entrance)
8

Royal Suite (Level Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Junior Suite (Unlimited Xcaret Xperience-Basic Entrance)
4

Junior Suite (Unlimited Xcaret Xperience-Basic Entrance)

2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Deluxe Concierge Room
6

Deluxe Concierge Room

2 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Visual Fire Alarm
In-room Wi-Fi
Room Details
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Guest Reviews(102)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Guest User
April 5, 2022
The second time I went, it was so beautiful. There is a paradise next to the hotel, and there are various passages to go there. The hotel itself is fun, an all-inclusive hotel with lots of restaurants. The only downside is that the location is a bit windy and the hotel has a good location for snorkeling, but it depends on luck. The facilities are very good, and it is basically 200 pesos a person from the airport.
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Guest User
June 22, 2021
Not bad, better than expected, the park is very close, it is very convenient to watch the show at night, and will stay next time, a good experience, I like it, I like it, I like it, the meal needs to be improved.
Original TextTranslation provided by Google
Beatriz
January 28, 2024
Property was beautiful. I traveled as a family I just with more toddler friendly areas. Loves the buffet service, dislikes the taco service. Food was good in general.
Denise
January 28, 2024
When we arrive the front desk lady was rude and had a bad attitude. I didnt like the fact that when they gave us our room we received a dirty room with smelly sheets and bloody pillow cases. Shower was dirty. When asking about the things to do they were do short with us and didnt let us ask questions. Food was the same thing everyday and if we didnt give tips we didnt get great service the next day. The buffet had the same thing every day and all day. It would have been nice if they changed it . Overall i can completely say i will never stay there again.
Luis Fernando
January 27, 2024
My wife and I loved it, we both thought that it was a beautifully built hotel with all its structures and pools, and the at the same time eco-friendly. Next to the parks, away from all the noise of the city life. We can't wait to come back and have another pleasant stay at Occidental Xcaret.
ANDY QINGQUAN
January 26, 2024
Very nice hotel. Staff are friendly, environment is wonderful. ******* staff are very helpful, very good service. The hotel is within walking distance to the xcaret park. My family has a great time!
kieran
January 26, 2024
Amazing experience for our first time in Mexico, customer service was outstanding, food was amazing, and facilities and amenities are very nice. Will definately be booking again!
Bita
January 25, 2024
A wonderful resort to explore all the activities at xcaret! Easily. We had a great time. The only area of improvement is making it easier to book restaurant dinning by extending the hours , you have only up to 1pm to book each day & sometimes there is a line.
Matthew
January 24, 2024
This resort is by far the nicest and most beautiful place in Mexico! Your next door to xcaret park also. I’ve been to this resort three times and upgraded to Royal twice. The regular rooms are great but Royal has its own restaurant and pools. It’s worth the money to upgrade. The staff is amazing, they remember me every time I go and they shake your hand and treat you like family. Love this place A

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2016
  • Number of Rooms: 1099
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This upscale property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.

Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Le buffet, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

Prices at Occidental at Xcaret Destination - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Occidental at Xcaret Destination - All Inclusive provide airport transfer services?

Yes, Occidental at Xcaret Destination - All Inclusive provides airport transfer services.

What amenities and services does Occidental at Xcaret Destination - All Inclusive have?

Occidental at Xcaret Destination - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Sunbathing Area, Exclusive Beach Area.

Does Occidental at Xcaret Destination - All Inclusive have a swimming pool?

Yes, Occidental at Xcaret Destination - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Occidental at Xcaret Destination - All Inclusive have fitness amenities?

Yes, Occidental at Xcaret Destination - All Inclusive has fitness amenities.

Does Occidental at Xcaret Destination - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Occidental at Xcaret Destination - All Inclusive have non-smoking rooms?

Yes, Occidental at Xcaret Destination - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Occidental at Xcaret Destination - All Inclusive provide breakfast?

Yes, Occidental at Xcaret Destination - All Inclusive provides breakfast.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromAUD1008
Hotel Star Rating5