Guest User
February 9, 2023
- 5min away from the Small Beach, which is a good thing as the night life here is a lot of action and in case you want some piece and quiet, you’re not in the midst of action; - I’m staying at the room 426, which is a great size, clean, balcony and good view of town. The shower has a great water pressure. The hotel also has a good size pool; - The negative thing, I asked for extra towels and the front desk person asked me to pick them up myself from reception as it was too far to walk for their workers. The room from the reception it’s about 4 min walk, not a big deal for me. - The thing I’m really disappointed is that we asked for a second key since is two of us in the room and we are gonna do our own thing. The front desk was adamant about not giving us the second key! They told us that if one of us doesn’t have the key, we could ask the front desk to open it for us. Remind you, they are a 4 min walk from our room and we should not go through that, especially since it’s a keycard key and this hotel it’s not on a cheap side by Monte***** standards. I’ve travel to 40+ countries all over the world and stayed from a 5-star hotels to really cheap ones. None of them has refused to give me the second key, especially since there is two guests. I know it’s not a big deal, but we are on vacation and our schedules should not revolve around the key thing. We are still here and planing to talk to the manager after breakfast. Will keep you posted as this review might change based on their response…