Hampton by Hilton Vienna City West Reviews

Clean, comfortable and the breakfast buffet has a rich choice of food. Breakfast was fresh and the rooms were comfortable.  The hotel seemed to be quite new.

10/10, where do we even begin lol Okay, back entrance is across from a train stop, U2 Line, also U6 Breakfast more than sufficient, and the all day all evening 24h bar has great priced beer and Radler Room spanking clean. Bathroom modern and perfect My Vienna hotel of choice, going forward

Cleanliness 9.5 Location 9.0 Service quality 8.7 Room quality and comfort 9.0 Facilities 8.5 Value for money 9.0 Free WiFi 9.0 I saw the hotel at the exit of Längenfeldgasse subway station. It takes about 4 minutes to walk to the hotel. It only takes 20 minutes to take the subway to the city center. The transportation is very convenient. There are restaurants and supermarkets nearby. The continental breakfast buffet is not too many, but it is enough to eat and delicious; the hotel room is about 97% new, with a large double bed. Although the room is not big, it can accommodate 2 24-inch suitcases; there are small tables, long seats, 55-inch TVs, electric kettles, hangers and small safes, etc., but there is no small refrigerator, which is not very convenient. There are enough power sockets, the sheets and quilts are white, clean and comfortable, the central air conditioner is cold and quiet, and the WIFI speed is fast. The toilet and bathroom are separated into dry and wet areas, and there is a standing bathtub. The tap water is clear and can be boiled for drinking. The toilet is clean and drains quickly. The hot water in the shower is OK. This hotel is cost-effective and I will consider it again when I come to Vienna.

The room was very pleasant and cozy even though the size was small. The TV provider was complete so it was entertaining, and the size of the TV was huge. Overall very nice experience staying in the room. However, during breakfast time it was very crowded and overpacked while there was no staff to guide us to help find available tables. We were only 2 people and it took us almost 15 minutes to find an available spot, while competing with other incoming guests for a table to sit. We find it very unusual that there is no staff to welcome us for breakfast and help securing a table to sit, especially for a hotel under the Hilton group. The food choices were average. Happy to find waffles.

The hotel is situated within 5min walk from the nearest Metro station which is fantastic. Rooms are very small although the room type is the "King Room". No working desk/table, no closet - just a single commode with 1 drawer and two 50x50cm doors to accommodate your stuff. A suitcase stand is approx 20-25cms wide, so if you have a larger suitcase it's expected to keep it upright or somewhere on a floor in a room corner. A buffet breakfast is poorly organized - a selection of food is moderate, very tiny place with narrow lanes between food tables. It's expected to eat in a hotel lobby, which extends via whole hotel's footprint, where some dining tables are set by the hotel entrances, elevators, staircases etc. Or you can sit and eat at coffee tables as usually around busy hours (8:00-9:30) there is no free table to sit at. Additionally, if you're coming by car, a hotel's garage is 28EUR/night which is quite expensive.

Location is great not very in the center but the metro station is a walking distance which is very important

I choose Hilton brand for service but highly disappointed. I think you should learn from your Indian Hilton chain how well they treat their customers. Service is crime in Europe. No room service no matter how much u pay for your booking. Right from carrying your luggage. In India we focus on service n customer satisfaction right from category 1 Hotel. Indian hotel industry should stop providing and service to people visiting from Europe.

Highly recommend to everyone who needs to take underground.

We chose it for its price / performance and proximity to the metro.

The location is good, just a few stops from the shopping street with the underground train which is located near the hotel. Breakfast is great and starts at 6 AM which is good for our early flight. The hotel is value for money. We will definitely stay there again on our next trip.

EVERYTHING THETE IS PERFECT!

Great stay with Hampton!

Good choice

The breakfast was rich, with fresh milk, delicious cereal breakfast, cheese, bread, and rich salad, all of which I liked. The hotel was clean, quiet, and there were many elevators, so you didn't have to wait. The hotel was also very convenient to the subway station, and it was worth staying there next time you come to Vienna.