To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.5
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All reviews(77)
Positive reviews(74)
Reviews with photos/video(21)
Awesome stay(22)
Friendly owner(21)
Delicious breakfast(17)
Clean and tidy(16)
Awesome rooms(16)
Easy to get around(14)
Convenient for shopping(8)
Close to metro(6)
Negative reviews(3)
Guest User
Standard Room with Two Single Bed
Stayed in Dec 2024
Couples
8 review
4.2/5
Very Good
Posted on Jan 14, 2025
Everything is good, including wifi. citi view is also good. but we couldnt get hot water. Prepare some food and water in advance.
Marius Z
Standard Room with Two Single Bed
Stayed in Jun 2024
Solo travellers
37 review
4.7/5
Amazing
Posted on Jul 22, 2024
Really the best Ibis branded hotel I ever stayed in. Location is perfect for first time visitors as it’s strategically located next to the biggest walking street and in between the historic center and summer palace. Everything is very easy to reach via underground or tram. The room very spacious and very comfortable beddings. No complaints but would be good if there was a fridge in the room. Other than that would stay again there.
Response from Property: Dear ibis Guest,thank you for taking the time to rate our hotel.We are pleased by your acknowledgement of the location, the transportation link and the comfortable beds. ibis hotels do not provide a fridge in the room. Thank you for the excellent rating and for having chosen us. Looking forward to welcoming you back we send you best regards,Your ibis Mariahilf team
J_Jeff
Standard Room with Double Bed
Stayed in Jul 2024
Solo travellers
59 review
4.5/5
Great
Posted on Aug 9, 2024
Convenient tram stop right outside the hotel so easy to get to from the central train station. Hotel is right next to the main shopping street also. Quite a far walk to the main attractions but I enjoyed walking around beautiful Vienna. Hotel room was basic but clean and large. Would stay again.
Response from Property: Dear ibis Guest,thank you for taking the time to rate our hotel.We are pleased by your recommendation and appreciate your acknowledgement of the transport link, the location and the clean room. Thank you for your visit and the overvall good rating.Looking forward to welcoming you back we send you best regards,Your ibis Mariahilf team
Mutlu Bakacak
Standard Room with Double Bed
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on May 8, 2024
The hotel's location is very good, it is very close to west bahnhouf train station and tram stop is at front of of the hotel. Breakfast is also very good and various.
But there is no kettle and refrigerator in the room and no complimentary water and no hotel slippers in the room.
Response from Property: Dear ibis Guest,thank you for taking the time to rate our hotel. You are right, ibis hotels provide neither a kettle nor a fridge in the room. We are pleased that you acknowledge the location, the accessibility and our breakfast. Thank you for your visit and the overall good rating.Looking forward to welcoming you back we send you best regards,Your ibis Mariahilf team
angie seah燕芳
Standard Room with Double Bed
Stayed in Jun 2023
Solo travellers
20 review
2.2/5
Posted on Jul 10, 2023
very old hotel ..very little room amenities. hmmm this ibis branch needs a renovation or refurbishment.
breakfast is enough
Response from Property: Dear ibis guest,thank you for taking the time to rate our hotel.We are sorry that we could not fulfil your expectations except for breakfast. Please let us know what kind of room amenities did you anticipate in an ibis hotel? The upcoming renovation is strongly longed for as it had to be postponed for many years. What a pity we did not manage to receive a better rating. Thank you for your feedback.We would be honoured to welcome you back to the then newly renovated hotel. Best regards from Vienna,Your ibis Mariahilf team
Nija
Standard Room with Double Bed
Stayed in May 2023
Solo travellers
36 review
5.0/5
Outstanding
Posted on Jun 30, 2023
Amazing and value-for-money! Will definitely recommend.
Friendly staff, rooms is very clean and even had a nice view on 12th floor. They also helped to keep the luggage before check-in and after check-out.
Breakfast also have good options, though sometimes might be a bit crowded.
Location is just in front of 2 Trams, which one of them going to Train Central Station (Wien Hbf) directly. Also metro is within 5min walk.
Besides that there are multiple Lidle or Billa supermarkets within 5min walk, and the Mariahilfer shopping street is just next to hotel.
Would like to be back again!
6/9
Response from Property: Dear ibis guest,thank you for taking the time to write this positive review.What a pleasure to learn that you enjoyed your stay. We highly appreciate your acknowledgement of the convenient location, the cleanliness, the service and the good value for money. Our staff was beaming with delight reading your praise. Thank you for your visit and your recommendation. Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team
Stay Peace
Standard Room with Double Bed
Stayed in Nov 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Enjoyed staying there.
Clean, food is nice, staff are friendly.
Near metro, shopping mall.
Lovely place during christmas
Response from Property: Dear ibis guest,thank you for taking the effort to rate our hotel.We are pleased that you spent a fabulous time staying with us. Your acknowledgement of the cleaniness, the good food and our attentive staff is greatly appreciated. Thank you for your visit and the excellent rating. Looking forward to welcoming you back we send you best regards,Your ibis Mariahilf team
霍法如
Standard Room with Two Single Bed
Stayed in Apr 2024
Other
21 review
5.0/5
Outstanding
Posted on May 21, 2024
A very clean hotel , good location.
Very friendly staff.
Response from Property: Dear ibis Guest,thank you for taking the time to rate our hotel.We are pleased that you enjoyed staying with us. Your acknowledgement of the cleanliness, the location and our staff is greatly appreciated. Thank you for having chosen us and for rating with the best option possible.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team
NIKOLAOS
Standard Room with Double Bed
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 20, 2024
The hotel stuff were fery helpful and kind !!
Response from Property: Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you felt welcome and well taken care of. Your acknowledgement of our staff is greatly appreciated. Thank you for your visit and the overall good rating. Looking forward to welcoming you back we send you kind regards,Your ibis Mariahilf team
Guest User
Standard Room with Two Single Bed
Stayed in Jul 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 17, 2023
The staff were very helpful. They could help us out even though we do not speak German. The check in and check out was quick, the breakfast was plenty and had a lot of varieties. Plus point for the DIY, fresh waffels.
We were not staying long enough to try out all provided services, but what we tried was good.
Response from Property: Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you felt well taken care of by our helpful staff. Your acknowledgement of our service and the breakfast with DIY waffles is very much valued. Thank you for your visit and the excellent rating both of which we highly appreciate. Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team
Xavier Mc Creanor
Standard Room with Double Bed
Stayed in Jul 2023
Couples
42 review
4.0/5
Very Good
Posted on Sep 25, 2023
The hotel is situated in a good area. The amenities are a little dated. During the check-in process, the staff was welcoming. The hotel itself does not offer much to do. Okay, just go to sleep there at night.
Response from Property: Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you had the feeling of being welcome and enjoyed the good area. As a city hotel our guests are out in town all day long. When returning they have a drink in the bar or dinner in the restaurant and then - as you described - just go to sleep or leave again to enjoy Vienna`s nightlife. With the upcoming renovation the rooms will be refreshed. Thank you for your visit and the overall good rating.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team
Guest User
Standard Room with Double Bed and Single Bed
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 3, 2023
The hotel is well located near the shopping street Mariahilfer Strasse and near a U-bahn station. Provides parking for one day (cheeper than public parking). Very good breackfast.
Response from Property: Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you enjoyed your stay and appreciate your acknowledgement of the convenient location, the very good breakfast and the possibility to park the car at a reasonable price. Thank you for having chosen our hotel. The excellent rating is very much valued. Looking forward to welcoming you back we wish you all the best,Your ibis Mariahilf team
Guest User
Standard Room with Double Bed and Single Bed
Stayed in Jun 2023
Family
1 review
4.2/5
Very Good
Posted on Aug 3, 2023
Location is very good, at main shopping street.Breakfast is fine and everything is ok in this hotel.
Response from Property: Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you were satisfied with our service and enjoyed your stay. Your acknowledgement of the convenient location and the ample breakfast is very much valued. Thank you for your visit and the good rating. Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team
Guest User
Standard Room with Double Bed
Stayed in Dec 2022
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 2, 2023
Great cozy hotel with good heating. Breakfast is great too and the staff are very friendly.
Response from Property: Dear ibis guest,thank you for taking the time to rate our hotel. We are pleased to learn that you spent a fabulous stay with us. Your acknowledgement of the hotel and the ample breakfast is very much valued. Thank you for having chosen our hotel. We highly appreciate your excellent rating.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team
Shashi
Standard Room with Double Bed and Single Bed
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2023
Great Location in city centre with excellent Tram connectivities.
Response from Property: Dear ibis guest,thank you for taking the effort to rate our hotel.We are pleased to learn that you spent a fabulous time with us and the convenient location enriched your stay. Thank you for having chosen our hotel. We highly appreciate the excellent rating. Looking forward to welcoming you back we send you best regards from Vienna,Your ibis Mariahilf team