The room was clean enough and the bed ok. No air conditioning. No lift (or help with luggage). They mention this in the email after booking but don’t mention the 6 sets of heavy doors you have to walk through. People with long hair beware - it’s a 1970s style keep your thumb pressed down travel hairdryer - I contacted reception to get a real one and was told that their sole good one had gone missing. Took nearly 90 mins to dry my hair. Not fun. Unless you have to be in Waterloo early the next day, there are much better options in the city centre.