The person who checked us in was excellent... quick and friendly. When we got to our room, it had everything we needed and was quite comfortable. Our only complaint is that it appeared that the room hadn't been vacuumed as there were nut shells on the floor and the hairdryer was quite dusty. In addition, when we put the toilet lid up, it came apart... which makes us wonder if the toilet had been cleaned? There just needs to be more attention to detail and this would be a great place.