Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin) Reviews

Very good service and good location. Breakfast is good and staff 007 provided a good service at the restaurant. Laundry room is available to use for free of charge.

The location is close to subway and Yellow Crane Tower and the street foods. The room is clean and staff are friendly. The experience is very pleasant.

Helpful staff at check in. Room was average size. Comfortable bed,with fresh linen each day. The lady housekeeper kept the room clean durian my daily absence and wished me good morning with a smile each time I saw her. When I checked out she acknowledged me farewell with a wave and warm smile. Breakfast was mainly Chinese as expected in a Chinese hotel, but there was adequate Western style food on offer. All the food was fresh and hot. Overall a good experience with the added bonus of only a short walk to the Yellow Crane Pagoda and ferries across the Yangtze River.. I took advantage of the free Metro and Bus travel for senior citizens.

Great location and good service, yet I recommend the employees or at least a few of them communicates in English.

I had an amazing experience. Great location with an awesome view. I highly recommend it.

Pleasant to stay in this hotel. Excellent location. Easy accessible to scenic spots. The front desk personnel 小文, 小玉, 小圆, 小樱are very helpful and polite. They are willing to take extra miles to help. The restaurant staff 007, and the cleaning lady are very courteous and helpful too. Worth for money stay. T

Very near to the Crane tower, and the location is convenient to many places. Breakfast is OK with variety to choose. Stuffs are super friendly too and patient in explaining the direction of scenic areas

We stayed in Kailaixi Hotel in a family room with 3 beds. The room was cleaned every day, has a huge window and good sound-proof. The location is great - we could enjoy the Yellow Crane Tower and the Yangtze river bridge from our room window, it takes 5 mins to get to the subway station. Everything is great about the hotel, just a little drawback — poor WiFi, especially in the evening. The variety of food for breakfast is impressive, although there is not much Western food, mainly Chinese. Restaurant staff, namely the lady "007", is very friendly and she treated us kindly and taught us to use chopsticks! Thank you, "007"! There is a lot of free stuff in the hotel — water, snacks and good coffee in the lobby. All in all, the Kailaixi Hotel impressed us a lot! I can't see any rude disadvantages, and I personally can't see much difference between Kailaixi, which is 3-star hotel, and any other 4-star hotel. I think Kailaixi hotel deserves 4 stars!

The staff and service was amazing, nothing was too much for them especially front desk name Gua. He pointed out places of interest, helped to booked a tour for us. We don't know the language well and he took care of everything, even on his off duty he texted us the name n ph no. of the tour guide and reminding the guide to take care of us. We are so grateful to him.

Don't waste your time with other hotels. Just book this one. Breakfast is high quality, walking distance to Yellow Crane Tower, very close to Snack Street, easy access to the subway, and very respectful and courteous staff. Laundry facilities were good, but they should probably add two more laundry machines. TV options aren't great, but you should be outside exploring Wuhan anyway.

The location and facilities are generally good in all aspects. All the staffs were friendly. Starting from the front desk, daily house keeping and restaurant 007. Their services were excellent. We were so touched with the written note.

Great hotel with big rooms at a convenient location near tourist hotspots. Plus point for free washing machines and dryers guests can use.

The teams provided good services especially at reception and restaurant. Clean and comfortable room. Thanks to reception team (小玉，小余，罗经理和焦主任) and restaurant team (007 and 066).

My stay at Kailaixi hotel is exceptional as the staff are friendly and quality. They helped me to clean my luggage (outer) when they saw that it's dirty. Customer service is great. Highly recomended.