Ascott New District Wuxi

Facilities: Well-equipped Cleanliness: Spotless Ambiance: Quiet and elegant Service: Warm and attentive This is my second time staying at this hotel. It's incredibly quiet, and the surrounding area is green and pleasant. The rooms are equipped with cooking utensils and tableware, which is great for preparing your own meals. This makes it an ideal choice for families or for business travelers with colleagues.

The room was very clean and spacious. As a family of four, we were very satisfied with the two-bedroom suite. We had excellent meals and a fantastic time. The laundry facilities were a huge plus. The hotel breakfast was good; the homemade sandwiches were such a hit that our kids ate several. Housekeeping kept the room spotless; the staff even folded our pajamas and tucked our daughter's doll, Abebe, into bed—what an incredibly thoughtful and sweet gesture! 🫰💗 On the downside, the swimming pool closes at 9:30 PM, and it would be helpful if the front desk could communicate this more precisely to guests in the future, as we were asked to leave only about 10 minutes after entering. The room also felt a bit crowded with furniture. While I understand hotel furnishings can be a significant cost, the quality of the furniture's wood panels seemed inferior. I would suggest the hotel consider reducing the amount of furniture; the excessive amount still emitted a faint odor.

Overall, everything else was great. I strongly recommend the hotel adds another service robot. With so many guests and such a large property, one robot is simply not enough.

Fantastic! The environment was really pleasant, the space was generous and ideal, and the facilities were well-equipped. Everything else was excellent, though my only minor issue was receiving promotional emails; I'd prefer not to get those.

We drove to the hotel, and parking was very convenient. The breakfast selection wasn't huge, but every single item was delicious and thoughtfully prepared – exactly what I love! I was extremely satisfied. The room was spacious and came with a kitchen, making it feel just like home. We even played some billiards, and the owner personally joined in to give us some lessons! This trip was such a steal; we really hit the jackpot! We'll definitely book here again next time, haha!