Lestie Hotel (Xi'an Bell and Drum Tower South Gate Branch) Reviews

Reception is very welcoming, served us red dates ginger tea, yummy. They are helpful and explained everything well. Even brought us up to our room with fruits.breakfast was good especially noodles prepared fresh by chef. We stayed for a night and when we checked out the next day, we can store our luggages until the time we depart to airport around 7pm. They offered teatime for us too even after we have checked out. They are indeed generous. The lady who is in charge of tours and transport was helpful with places to go and some issues that we faced. Overall, we felt satisfied and would highly recommend to anyone who wishes to book in Hotel Lestie.

I would absolutely recommend to stay here. The room was clean, comfortable and have good sound system. Location is perfect.

This is a wonderful place to stay. Very comfortable and quiet room , nice breakfast and perfect warm noodles in the evening.

It’s a nice hotel where a lot of street food opposite the road. All are walking distance. Just the lobby a bit of smell. Attractions are walking distance.

Fantastic experience staying in this hotel. Clean. Huge space. Free water bottle. Come with tea break and supper but never had the chance to try. They also provide laundry room with dryer. Detergent provided. Staff friendly (Rou Rou). Location near to many attractions yet is not in the middle. Walkable. One metro station around 10 min walk. Many eateries shop around the hotel.

The hotel is conveniently situated beside the Muslim food street and within reach to the nearest metro station. The famous bell tower is just across the street and there are many malls with plenty of cosplay shops that offers a wide variety of dynasty dressings. Last but not least the hotel is clean and offers washing of dirty linen free. The breakfast buffet spread is decent and the hotel even offers noodles for supper. The counter staff are always friendly and wear a big smile each time they serve guests. Special mention are staff 毛毛，小问 and 小林。

The worst hotel we stayed in! There is no heating, they have to wait until the government turns on the central line. Expensive, uncomfortable and unfriendly. The staff have no training nor the temperament to deal with foreign guests. Not friendly nor helpful. There is complimentary tea time and supper meals but no one offers or reminds you about it. The only one to do a fantastic job is housekeeping. She kept the room tidy clean and even wiped down our luggage bags. Avoid the person in charge of China Travel Service, Xiao Yang! She is the only one who will be extremely friendly because she wants to sell her tours. I am not sure if she is part of the hotel or just an agent but it is very misleading. We signed up for a day tour to the Terracotta Warriors (Emperor Qinshihuang's Mausoleum Site Museum) because she said their tour is the best. Big mistake! It is a tour bus of 30+ people with a horrible tour guide 卫波军. He rambled on and on and didn't bother if people could not understand him. We thought it was just us being foreigners that couldn't understand, turns out others from other states also had trouble understanding him. When someone asked him to slow down or repeat, he just ignored. He sold some extra "attraction" for RMB298 saying you can see live warriors. Turns out it was a VR experience and gallery show operated by merchants outside the museum gates. Those who did not sign up for it had to wait almost an hour and a half before they could proceed with the museum tour. Luckily we told him since we could not understand him, we'd go on our own. We only met back with the group for the bus ride back to the hotel. You save time and get much better service and experience using a private guide or just go yourself. I think some if not most of the high reviews for this hotel is fake. The tour lady Xiao Yang actually sent me a message with a pre written review for me to upload which stated how wonderful everything was and how great she is. Awful!

Clean and nice staff. Location was superb with many food options nearby. Walking distance to famous drum and Bell tower

Very classy room with a staff that escorts us to a room explaining all the services available in the hotel.

I will stay here, if I come to Xian again. They are amazing! They are helpful without being intrusive. They advised, ordered a taxi, fixed tv, etc via WeChat translation. Very professional! And the breakfast is memorable too. The salads are beautiful! There is also afternoon tea and noodles at night. The location is good too. It’s close to the South Gate and the drum tower. There is an amazing restaurant round the corner (粉巷13號陕菜馆·陕西人的待客菜, see Trip top local eats) Thank you for making our very rainy and dark weekend in Xian so easy and light!

Location maybe a bit obscure but we did not have a problem because we used a transfer service from the airport. Washing facilities was located at 5th level but its only dryer was not functional.

Most Hospitality Appreciation during our visit. We are grateful that your staff above and beyond to make us feel welcome your hospitality exceeded our expectations, especially thank to 主树恒 on my arrvial at 2 morning. He assist to talk to your other Branch Hotel where my cousin gather to meet us at the book Hotel here. setup hotel with to communicate。 沙毛毛 on my following morning communicate with China Mobile Felton getting feedback how to setup/roaming above, make me connectex at XIAN. Cleaning Staff at Floor 8, she clean clear and tidy our rooms daily. All your staff are very helpful and super sincere to us very helpful & super sure we recommend to our friends. Its walking disrance to Bell & Drum Tower. Best regards from room 8821 & 8822 (stay 8~15Mar24

This is a wonderful hotel in a fantastic location. Every single staff member was kind, professional and helpful. They are lovely people who made our stay so much better than we expected. The hotel room was spacious, modern and sound proof. The bed was one of the most comfortable I have slept in. Not too hard and not too soft, and huge. Two armchairs and a separate day bed gave us plenty of room to relax in our room. The shower had excellent pressure. The projection TV was fantastic. This hotel is also incredibly good value for money. The only negative was people smoking downstairs near the meal area. I will definitely stay here again next time I am in Xi’an.

We have a great experience stayed at this hotel. We would like to thanks 小赵for her assistance during our stay.