Tefang Portman Seven Stars Bay Hotel & Resort· Ocean Ornate Village

The most satisfying thing about this trip to Xiamen is the Por**an Hotel. Because my child prefers the style of Ruihai, I contacted customer service Rongzhen to help me upgrade the room. Later, when I learned that I would bring my baby to stay, customer service Rongzhen took the initiative to help me arrange a bed guard and sand digging tools. When I changed rooms in the middle, even when she was resting, she was still following up, which was very responsible! Knowing that we had a night flight, she also thoughtfully helped us to check out late within her authority! Next time I come to Xiamen, I will stay at Por**an again!

This hotel is awesome! Very satisfied! Very satisfied! It was raining when we checked in at Xihai Hotel. The duty manager Sunny was worried that it was inconvenient for us to go to the town from the lobby, so he helped us upgrade to a sea view king room at Xihai Hotel. Thank you~ Wow! The room is big and beautiful, clean and sanitary, with an unbeatable sea view, and a Harman Kardon Bluetooth speaker with great sound quality. In addition, the whole hotel is like a European castle, every corner is beautiful, and it is only a few steps to the beach, so you can bring your children here to dig, dig, dig, it's great!

Stayed for two nights ~ The overall feeling was very comfortable, the hygiene was very good. They were very proactive in helping me clean up, and they would deliver whatever I needed at any time. The attitude of every waiter was very good, including the enthusiastic Huang Huawei at the front desk, and the duty manager Eddie helped me deal with some personal matters. I was very satisfied with the process. You can check in anywhere in the town, and the photos are beautiful. The sea view is very comfortable. I will choose this hotel next time

Every time I come to Xiamen, I must come to Por**an. The customer service Yawen is considerate and warm, and I feel at home. The hotel's bedding is so comfortable that I want to buy a full set to take home. The overall service is very detailed. I have been to many five-star hotels in Xiamen, but the best experience is at Por**an! This time I had plenty of time and made an appoin**ent with friends to camp. It was very pleasant. Next time I come to Xiamen, I will definitely come to Por**an again.

The room is very clean and tidy. I especially like the balcony sea view room. The service is also very thoughtful and very satisfied. I will continue to choose the town next time.

The hotel environment is very good, but there were some minor incidents that night. There was a problem with the bathroom drain. After taking a shower, the water could not go down and all overflowed. The whole bathroom was full of water. We called the staff to fix it, but the drain was still blocked after taking a shower. After contacting the front desk, they took the initiative to help us change rooms, upgrade the room type, and delay check-out. The service was still very good. The next day, the manager called me to apologize and asked if I needed any other services. I would like to praise all the hotel staff, whether it was the reception staff or the housekeeping staff, and even the travel photography service attitude was very good. The hotel takes very good photos, but the hotel facilities really need to be overhauled. They are not worthy of such good service and environment.

This time, my sister and I stayed at the Xiamen Por**an Seven Star Bay Hotel. The experience was so good! It was so cool in every aspect! First of all, let's talk about the price-performance ratio of the hotel! As a five-star hotel, Por**an Seven Star Bay is really good. Compared with other five-star hotels during the May Day peak season, the price increase is really outrageous. You can compare it on a certain website. The lobby of the Por**an Hotel is so luxurious, it really has the flavor of the movie "The Richest Man in Tomato". The very European-style building is really out of place! There are many entertainment facilities inside, and the breakfast is also very rich. What makes me even happier is that the hotel staff is really enthusiastic and thoughtful. Everyone has a smile on their face. Sister Nora, who came to meet me, is really beautiful and gentle. She also helped me take my luggage to the door of the room. Do you understand? Beautiful girl, she helps you take your suitcase while chatting with you! It’s really a great vacation experience! So happy! There is also a small episode. Because it was the beautiful sister Nora who sent us to the room attentively, we came back after playing, and we didn’t remember the room number at all. We got lost directly. At that time, we took the elevator back to the lobby. Then a big brother with a good image stood in the elevator and smiled at me. I asked him to help take us back to the room. He was also very enthusiastic and thoughtful. He took the room card to check the room number and helped me solve the headache problem at once. I was really touched. Later, he said that his name was taken from the meaning of "reinforcement". He is really a good reinforcement for customers! Xiamen Por**an Hotel has the best service experience I have ever had after staying in so many high-end hotels and B&Bs.