Atour S Hotel SDIC Plaza Haihu New District Xining

I arrived early and was given a free upgrade to the audio-visual room, with free drinks and cookies. The double bathroom and double sink were very convenient! There are also many places to eat nearby, but they were closed if it was too late!

I didn't want to comment, but it's so irritating! I am a frequent visitor to Atour. Since I changed my job, I will choose Atour S Hotel every time I come to Xining. Frankly speaking, it was quite kind before. Check-out can be postponed until 4 pm every time, and room types are often upgraded. , the service is also good. But this time I was really disappointed. I stayed in Bengbu. The check-in staff kept trying to sell me memberships from beginning to end. When I asked about late check-out, they said you are not a senior member and you can’t delay. Then I asked what time I would check out. I was told again that senior members should check out at six o'clock, OK, OK, OK, I won't ask, it would be in vain if I asked. The cleanliness of the room this time is not to be praised. The fan cover on the bathroom vent fell off, the yellow dirt on the floor of the shower room was suffocating, and no one cleaned the white rust on the glass. The floor-to-ceiling window lock in the room was broken and could not be closed at all. There was a cold wind blowing all night. It was so cold that I shivered in the sun. I finally fell asleep. The noise from the sink in other rooms woke me up again. I really Thank you. I even suspect that I was given such a crappy room because I didn’t have a membership. Isn’t this too in line with your price? There are one or two hundred Hanting hotels that are more attentive, cleaner, and have better service attitudes than you. Breakfast was not as good as before. The shrimps were gone, and the beef noodles were stuck in the noodles. It was really bad in all aspects, not missing at all. I have some free time to repair your food delivery robot. After staying a few times, the phone in the room doesn’t work and I have to go downstairs to get it. This is the last time I stay in this hotel, and also the last time I stay in Atour. The management should check the service procedures and facilities, instead of creating a beautiful lobby and asking the front desk to wear sweatshirts to promote membership and increase the unit price. From now on, I will stay at IHG Holiday or Huazhu. Although the facilities are not good, at least I will not be exposed to the cold, there will be no hygiene problems, and I will not be given too much noodles. Goodbye, do your best and close the door as soon as possible.

This Atour hotel is quite nice, warm and clean, better than some big-name hotels!

Good service, nice environment, delicious breakfast! Good reviews!

Very good, will come again

The breakfast at Atour is as rich and varied as ever, and the key is the freshly ground coffee that can be taken away. The hotel is quiet, comfortable and warm, and the patio left a deep impression on us. I would choose Atour in different places!

Xihua, Xiyi, Xilai. The service attitude is very good, the room is clean and tidy, the front desk service is in place, and the sky book bar can absorb spiritual nutrients at any time. The parking location is convenient, and it is convenient to eat nearby and the transportation is convenient.