Guest User
October 7, 2021
The hotel environment is very good, suitable for vacation. During the National Day, there are few people staying in the hotel, and the hotel is very quiet. I feel that Xuzhou is not a tourist city, and the more vacations there are, the less people there are. Must give a five star review because the front desk staff really try their best to make the guests happy. I don't know the job number, but I gave the children's toiletries, and the bath towels were also equipped with special bath towels for children, and gave us a free upgrade to the lake view room. The next day I went directly to the front desk to continue my stay. Probably because the housekeeping department thought we were going to check out and didn't clean it in time, the front desk staff gave us two more drinks and asked us to wait. When encountering staff in the hotel lobby, they will take the initiative to say hello, which is more in line with the hotel's positioning. The lake view garden in the hotel is especially suitable for leisure walks, there is also a public semi-open tea room, and there is also a reading bar in the lobby, which is very suitable for vacation and leisure. Unfortunately, we were short on time and didn't experience it. The only downside is the housekeeping department. In the case of hurried cleaning, the clothes we put on the bed were stuffed into the quilt, under the pillow, which made me have a good meal. The tea cup on the table was not replaced yesterday. Forget all of these, because the hotel receptionist is serious and responsible, we still have to give a five-star praise! Finally, let's talk about the decoration design of the hotel, which is elegant and unassuming, which is very good.
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