Guest User
January 26, 2024
Let’s talk about it first,
The nice-looking guy at the check-in front desk was very helpful and enthusiastic. He upgraded the room to a river view room for free. He also patiently answered the customer's questions. Because he had children, he even helped go downstairs to carry luggage. The hotel has a great river view on the 30th floor. Nice, the room is quite big, it is very comfortable for a family of three with a baby
Let’s talk about the bad things: I think it’s because of the high floor. There will be some shaking, but it won’t have much impact. Also, it’s inconvenient to contact the front desk without a phone. Xiaodu’s contact signal is not good and I’m still stuttering to make a call. Because I passed the next day. It was too late to drive to Hong Kong that day and I temporarily stayed in Zhanjiang. I also chose this relatively expensive hotel. But what I never expected was that the breakfast made me feel particularly bad. I set off for Xuwen Port at 7 o'clock in the morning. I had a child under one year old, so I took my breakfast ticket and asked the waiter to pack breakfast. I was afraid that the child would be hungry on the way... Finally, the standard was an egg and a piece of bread the size of two fingers. I stayed here for 8 days while driving by myself. None of the hotels said that it would be so troublesome to pack a breakfast. They all wanted to see more if they brought children with them. Don’t compare with them. They have vegetables, fruits and porridge. For our family of three, you only give one egg and two breads, or two. Breakfast coupon... And the waiter in the restaurant is very inefficient. It only took 15 minutes to pack an egg and bread for me. I was disgusted all morning. The most bizarre thing was that I reported the situation to the front desk clerk in the morning. It was not malicious to pack for takeout. She gave it to me. The explanation is that the restaurant is outsourced and so on. I am a customer. Why should I understand your model? The waiter training is not in place... This series of operations brings down Zhanjiang’s face and fails to improve the basic flexible thinking of employees on the job. I won’t talk more. , I don’t recommend
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